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Strange large payment
But I have nothing to warrant a backpay and I am certain I am not in any of these "change of law" cases.
What could it be?
Comments
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I would wait for them to call and take it from there. When you say ridiculous, like what?
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TheManFromLondon said:I would wait for them to call and take it from there. When you say ridiculous, like what?
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Give it some time, maybe call them tomorrow again if they don't call back.
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TheManFromLondon said:Give it some time, maybe call them tomorrow again if they don't call back.
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Ah, been there, traits
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I called again and it said the same amount. i only asked my papers, but mentioned I am expecting a call and the person said they could see I am due for a call back. Lets see.
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The advisor called, the money is correct. Still have doubts, because the reason he told me, I am sure I get the right money back then. I said I will get a letter with all that in the next 2 weeks.
I have heard peope saying the automated line gives wrong figures, apparently thats a myth. -
How did you manage to ring them before 9am because PIP lines don’t open until this time.
Personal Independence Payment (PIP)
Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pmThe automated payment line doesn’t usually give details of any money that’s owed. It’s also known to give incorrect information.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
poppy123456 said:How did you manage to ring them before 9am because PIP lines don’t open until this time.
Personal Independence Payment (PIP)
Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pmThe automated payment line doesn’t usually give details of any money that’s owed. It’s also known to give incorrect information.
Yesterday you told me to leave you alone. This is a two ways road. You cant have it only how you like it,
Please, leave me alone. -
https://forum.scope.org.uk/discussion/117527/pip-phone-lines-today#latest
They probably dealing with backlog or the whole thing went bananas.
You wont make me question my sanity, THEY ANSWERED. -
@Ramonica Ignore that. Be the better woman.
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Ramonica said:poppy123456 said:How did you manage to ring them before 9am because PIP lines don’t open until this time.
Personal Independence Payment (PIP)
Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pmThe automated payment line doesn’t usually give details of any money that’s owed. It’s also known to give incorrect information.
Yesterday you told me to leave you alone. This is a two ways road. You cant have it only how you like it,
Please, leave me alone.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
TheManFromLondon said:@Ramonica Ignore that. Be the better woman.
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@Ramonica We are all kind tense about all happening, and it reflects on multiple levels.
like everyone else, I may end up without my PIP at some point and it will be really hard.
It looks like it, but I think nobody is really attacking us. I personally have a serious case of paranoia people plotting against me and have caused a mess in the past with all kind if relationships. But the fact is, I burned bridges.
People here, those veterans you call them, mean well. They are humans, they have their limits, boundaries and disability or not, while they do understand it, they dint have to tolerate or submit to it.
If you look closely you can tell who is a genuine helper and who try to pour gas in the fire here.
I have got help from people who later fallen out. Chat is a hard thing for some of us autistics as you know. We can’t interpret people right in front if us, its really a mess when its just text.
Remind yourself how many times these people have helped you here. I have seen your posts.
Please, relax, and treat yourself something nice with the unexpected money. -
TheManFromLondon said:@Ramonica We are all kind tense about all happening, and it reflects on multiple levels.
like everyone else, I may end up without my PIP at some point and it will be really hard.
It looks like it, but I think nobody is really attacking us. I personally have a serious case of paranoia people plotting against me and have caused a mess in the past with all kind if relationships. But the fact is, I burned bridges.
People here, those veterans you call them, mean well. They are humans, they have their limits, boundaries and disability or not, while they do understand it, they dint have to tolerate or submit to it.
If you look closely you can tell who is a genuine helper and who try to pour gas in the fire here.
I have got help from people who later fallen out. Chat is a hard thing for some of us autistics as you know. We can’t interpret people right in front if us, its really a mess when its just text.
Remind yourself how many times these people have helped you here. I have seen your posts.
Please, relax, and treat yourself something nice with the unexpected money. -
Ramonica said:https://forum.scope.org.uk/discussion/117527/pip-phone-lines-today#latest
They probably dealing with backlog or the whole thing went bananas.
You wont make me question my sanity, THEY ANSWERED.
You dont have to worry about your sanity. This has happened before. PIP call centre was down at some point last year (or 2022), and they used the Universal Credit call centre to reroute and handle the calls. I know because that day I called and my query was such that they actually told me they could not get to the other system because I was calling PIP and they were UC and someone would get in touch, and they did. Mind you, the whole automated thing was still PIP. IT spaghetti I guess, they have a way to do all that.
Universal Credit lines work from 8am. If they used this workforce or technical platform, it makes sense you were answered, considering the fact they did have technical problems yesterday.
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TheManFromLondon said:
People here, those veterans you call them, mean well. They are humans, they have their limits, boundaries and disability or not, while they do understand it, they dint have to tolerate or submit to it. -
Hello everyone,
This discussion has become quite tense and has seen some escalation. We can see that parties have parted ways now but we would like to take this moment to give a few reminders.
Please remember that all discussions on Scope’s online community should remain civil, supportive, and safe.
Please also remember that if you see content that you believe is not civil towards you the best action to take it to report that post and to not respond and escalate the issue. It is very possible for situations like that to spin out of control and cause more upset for all involved.
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Deppi said:Ramonica said:https://forum.scope.org.uk/discussion/117527/pip-phone-lines-today#latest
They probably dealing with backlog or the whole thing went bananas.
You wont make me question my sanity, THEY ANSWERED.
You dont have to worry about your sanity. This has happened before. PIP call centre was down at some point last year (or 2022), and they used the Universal Credit call centre to reroute and handle the calls. I know because that day I called and my query was such that they actually told me they could not get to the other system because I was calling PIP and they were UC and someone would get in touch, and they did. Mind you, the whole automated thing was still PIP. IT spaghetti I guess, they have a way to do all that.
Universal Credit lines work from 8am. If they used this workforce or technical platform, it makes sense you were answered, considering the fact they did have technical problems yesterday.
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@Ramonica You're welcome. Feel better soon.
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