Hi all,
In 2021 I moved house and reported the change, showed proof etc and all was fine.
In 2022 I received a phone call from my doctor to say they had had a letter from LWCRA assessment but it was showing the previous address.
I phoned UC and was told they would correct the error as it looked like a mistake on the MSRS system.
6 months later I had a phone call from the local council tax benefit team asking if I was still at my address as UC were reporting a different address.
Again I contacted UC and they said they would fix the issue and it would definitely be resolved.
6 months later same call again from council.
Then a letter to say my council tax claim was closed as I wasn't living within the local authority.
At this point I asked UC to properly resolve the issue which was completely their fault.
All was quiet until a few days ago when I had a message on my journal to say they can't pay my housing costs as my landlord says the address listed isn't one of their properties. UC had given them the previous address!
What can I do? I'm banging my head against a brick wall and it's making my anxiety even worse than normal 😭
