Number account

Agulu
Agulu Community member Posts: 142 Empowering
in Benefits and income

Hello everyone,

I am changing the Bank, I know must to change the UC and PIP but l don't know how, I don't know who else I have to inform and 🤔 please help

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  • Agulu
    Agulu Community member Posts: 142 Empowering

    Please can someone for help me, I really don't know how to do it

  • poppy123456
    poppy123456 Community member Posts: 61,504 Championing

    Is this a completely different bank and a new account number? Or the same bank just a different account? If it's a completely different bank do they offer the current account switching service? For this you don't have to do anything because the bank will do that for you.

    https://www.currentaccountswitch.co.uk

    Otherwise, for UC if you have access to a journal then log into that and click "report a change" then click bank account and report the change through there. You will likely be asked to take proof of your bank details to your local Job centre.

    For PIP then you will need to ring them to tell them the new bank account details.

    Telephone: 0800 121 4433 Textphone: 0800 121 4493

    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433 

    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet

    Monday to Friday, 9am to 5pm

    If you have any direct debits then you will also need to contact the company you that you pay the DD to, such as internet, phone, energy, TV license, water, etc etc.

  • Agulu
    Agulu Community member Posts: 142 Empowering

    no, this is a new account and I have given up on this switching service, that's why I have to do myself, I already have uc, only pip no dwp left l I'm trying to find it on Google but I can't find anything

  • poppy123456
    poppy123456 Community member Posts: 61,504 Championing

    You will need to tell UC about your new bank account otherwise you won't receive your money. Please report the changes by logging into your journal. For PIP you will need to ring them and the number is 0800 121 4433. They will open on Monday at 9am.

  • Agulu
    Agulu Community member Posts: 142 Empowering

    What with DWP?

  • poppy123456
    poppy123456 Community member Posts: 61,504 Championing

    Sorry, I don't understand what you mean? UC and PIP are both part of DWP. For your Universal Credit do you have access to a journal?

  • Agulu
    Agulu Community member Posts: 142 Empowering

    I have it, but don't I need to notify DWP separately?

  • poppy123456
    poppy123456 Community member Posts: 61,504 Championing

    You are misunderstanding the advice I'm giving. UC and PIP are both part of DWP and it's those departments you need to notify.

  • Agulu
    Agulu Community member Posts: 142 Empowering

    OK,now is clear

    Thanks for your help

  • poppy123456
    poppy123456 Community member Posts: 61,504 Championing

    You're welcome.

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