Hello :-)
Just received a letter saying have been selected for full case review of HB. Live in sheltered housing, 58, and am on highest esa/pip, esa having just been renewed via home visit.
Letter says must go online, provides access key, and must complete within 28 days, providing proof, or claim will be suspended. Letter is dated July 31st though, leaving 3 weeks.
Lists proof as including current tenancy agreement, but it's 11 years since I moved in here; unless have the old pack in kitchen drawer, can't turn things upside down looking for it, due to disability. Surely agreement already available online?
Letter says want 2 monthly bank statements, which of course covers biggest, and one-time-only, spend had to do … assisted gardening suddenly dropped, spent weeks trying to get responses from gardeners online via yell; nothing, and desperate as garden becoming too overgrown. Tried a paver; done July 1st, but 2.5k … hadn't had any idea of costs beforehand, and there were no other options. Have more than 16k, as have been keeping money by as drier repair needed, fridge on way out, washer old, + bed/chair replacements very costly.
Overwhelmed that letter says if have over 16k in bank are not eligible for HB or CT reduction. Have always been grateful for benefits, but stressed that there'll be big change and especially about having to deal with forms/dwp repeatedly when bank amount goes under 16k. Severe dissociation, and I'm sure everyone here knows dealing with claims is already stressful.
Would really welcome pointers. No idea what site will ask, so, if anyone's seen what's there, would be also grateful for a heads-up. Thanks, and hope everyone's coping in the heat.