biographical telephone call?

kca16
kca16 Community member Posts: 1 Listener
edited August 6 in Benefits and income

what is a biographical telephone call please?

Comments

  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing

    Have you recently claimed a benefit such as Universal Credit? If so then this will be a phone call to confirm your identity.

  • Jimm_Scope
    Jimm_Scope Posts: 4,297 Online Community Specialist

    Hi @kca16, welcome to the community 😊 As Poppy mentions it's a phone call to confirm your identity. Have you recently put in a claim for a benefit?

    If you have any other questions just ask away! I'll move this over to our Benefits discussion section incase you do 🙂

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