Prescription scare

Hi, I am on a contribution based esa, recently applied for an income based ESA.
I am staying in an independent flat where I was moved into by a charity.
For many years now I had been claiming free prescription.
I had received a notice few days ago that they have an issue with my prescription. And they want to fine me if I dont explain to them why Im claiming free prescriptions.
All I know is that I had been doing it for many years. Since my support worker at the time told me I was allowed to.
I dont remember exactly if we had to fill in any additional forms for prescription (maybe) since this was many years ago.
I dont know what to tell them.
I am not sure if this notice is not related to me sending ESA 3 form as this is so close in time.
I am terrified, not sure what to tell them.
Any advice?
Comments
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If you were only on contribution based esa it is not a means tested benefit and you would not have been entitled to free nhs prescriptions.
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