Please make spam filter fit for purpose

Cantilip
Cantilip Community member Posts: 625 Empowering

Twice now in silly harmless word games I've had 'Your comment will appear when it is approved.' I really can't be bothered with anything quite so ridiculous.

Comments

  • Jimm_Scope
    Jimm_Scope Posts: 4,363 Online Community Specialist

    Hi @Cantilip, sorry the spam filter has caught you like this. It can be quite finicky with certain words and symbols. Unfortunately we have seen an uptick of harmful spam lately, the filter has been made a little stricter which has kept a lot of it from even appearing on the community. We'll be reviewing it in a few weeks to see how much of a difference it's made, and will take into account instances such as yours where it incorrectly filtered your comments.

    I hope this helps explain it a little at least, I know it can be frustrating and I'm sorry for that.

  • Cantilip
    Cantilip Community member Posts: 625 Empowering
    edited August 19

    I really don't think it's tolerable. If the posts had been rants or negative comment on HMG or something, I'd be more tolerant, but these were games. When for that matter the order of posting matters because the post follows from the one before.

  • Jimm_Scope
    Jimm_Scope Posts: 4,363 Online Community Specialist

    I understand it is frustrating when it seems so minor. We're taking this feedback on though and we will see what we can do to make it less frustrating.

  • egister
    egister Posts: 274 Empowering

    And?