Issue with PM's

poppy123456
poppy123456 Online Community Member Posts: 64,463 Championing
in Announcements and information

I've noticed this evening that I'm having some issues with receiving PM's. I've had 2 PM's from 2 different members and I can see their name but their comment isn't there but they must have sent the message to start with so where has that message gone to? I find this quite concerning because where are those messages going to, if they aren't coming to me.

Anyone else having any issues?

Comments

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing

    Hi @poppy123456, if you've received the notification then it's certainly being sent to you and not anyone else. It sounds likely to be a viewing issue with the inbox. When you click or tap on the message to view it like you would a thread does the text still not appear?

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    I can't click on it because nothing happens. All I can see is the members name and this has happened twice with 2 different people. Never seen it happen before.

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