Issues with council

System
System Posts: 189 Online Community Programme Lead
edited August 2024 in Benefits and income
This discussion was created from comments split from: Means-testing PIP: frightened to death.
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  • poppy123456
    poppy123456 Online Community Member Posts: 63,730 Championing

    @Thunderbird it would have been better to start your own thread with your question because it causes confusion when asking questions on other threads not related to your question.

    Surely they sent a decision letter with the reasons why your housing benefit and council tax reduction stopped?

    Apart from state pension what other benefits exactly are you both claiming?

    Are either of you receiving any other pensions?

    Do either of you have any savings/capital, such as other properties that you don’t live in?

  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 3,256 Championing
    edited August 2024

    Thunderbird, have you contacted Shelter for free legal advice and advocacy?

    Your situation sounds appalling. My local authority is unscrupulous so I believe you!

    If you contact community_scope they will create a new thread for you 🙂

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  • poppy123456
    poppy123456 Online Community Member Posts: 63,730 Championing

    I would happily try to advise you but you haven't answered one single question that I asked you. I can't help without all of that information.

    I'd advise you to get some expert advice from an agency near you.

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  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 3,256 Championing
    edited August 2024

    Perhaps it's the same council or one of many but they don't admit fault do they? Instructing a solicitor is what they expect us to do.

    For housing and because of your ages, Shelter should advise you at the very least. Try them again and stick to the facts.

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  • poppy123456
    poppy123456 Online Community Member Posts: 63,730 Championing

    I asked you some question yesterday about your circumstances. The reason I'm asking the questions is to determine whether there was any entitlement to housing benefit and council tax reduction. I don't know anything about your circumstances so I can't assume there was entitlement.

    I'll copy and paste the questions below…

    Surely they sent a decision letter with the reasons why your housing benefit and council tax reduction stopped? 

    Apart from state pension what other benefits exactly are you both claiming? 

    Are either of you receiving any other pensions? 

    Do either of you have any savings/capital, such as other properties that you don’t live in?

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  • Floof
    Floof Online Community Member Posts: 20 Connected

    Perhaps contact your local Councillor and speak to them and present them with all the evidence. They should then act on your behalf maybe

  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 3,256 Championing
    edited August 2024

    Hi again Thunderbird,

    When I was trying to help my elderly neighbour (with Alzheimer's) with her rent arrears and court summons for CT arrears, I saw on her HB and CTB statements that our local authority had assessed her entitlement using her monthly pension as a weekly income leaving her underpaid for both benefits.

    I pointed this out to our welfare officer who told me not to get involved. She was moved to a care home. They do know what they're doing to vulnerable people and it's wicked.

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  • poppy123456
    poppy123456 Online Community Member Posts: 63,730 Championing
    edited August 2024

    @Thunderbird I'm sorry but I can't give you any advice because despite asking you twice for more information, you still haven't specifically answered my questions.

    It's not that people here don't believe you but you still need to answer the questions if you want some advice.

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