Hi, my name is Hubelly! Council wont install a ramp for my mother, any advice?

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Hubelly

I live in Sussex whilst my elderly mother lives in Ayrshire, my brother helps out as she uses a walker to get around with the help of my brother who lives nearby.

She has been in her council house for over 30 years and is now housebound due to a fall/broken hip she has steps at her front door that she cannot manage unaided so a lot falls on my brothers shoulders.She is 85 and has onset dementia so even though she was offered a move to a property with a ramp she is refusing to move as she's terrified as you can imagine losing all that is familiar to her😒 I have asked the council if they will install a ramp and they are refusing by saying "if she's not in a wheelchair we dont have to do it" to say im frustrated would be an understatement as wheelchair or not she cannot manage the stairs without support so I feel she's being discriminated against.

Any ideas? Thanks all

Rosie_Scope

Hi @Hubelly, welcome to the community. Sorry to hear the council won't provide for your mother, that sounds really frustrating for you all. I'm afraid this isn't my area of expertise but I hope our members might have been through something similar and can say what worked for them.

One thing you could try would be to speak to Citizens Advice or a local Housing Adviser to see if they can point you in the right direction, or at least advise you on what your rights are. Advice Local have a directory that might be useful to you: https://advicelocal.uk/

Has your mother been assessed at home? Sometimes that can give them an extra nudge. The NHS has a page with some resources, so I'll leave that below in case you haven't already read through it:

Home adaptations - Social care and support guide - NHS (www.nhs.uk)