Hi, my name is Janawoodhead! Should I ring to clarify of said appointment?

Janawoodhead
Janawoodhead Community member Posts: 3 Listener

I had a call today about my 1st appointment/ assessment arranged for next week, The guy who called spoke that fast ( I wear hearing aids) so did not get all he said I stopped him a few times to ask him to slow down, he did for the 1st word after then proceeded with the fast talk, on all occasions of me stopping him, anyway he said I would get an e mail, but said email hasn't been sent so now I'm worried that he has mis spelled or misunderstood what I said when telling him my e mail address. Should I ring to clarify of said appointment/assessment call

Comments

  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing

    You haven't said what this is referring to, is it Universal Credit or something else?

  • Janawoodhead
    Janawoodhead Community member Posts: 3 Listener

    Sorry I thought I had said it's for Esa as I got made redundant in Feb but did get a new job but I haven't been there long enough to get ssp so got told to apply for Esa I have worked 42 years so never claimed anything ever so I'm not sure of what happens.v

  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing

    If it's a new claim appointment it will likely be to just agree to your claimant commitments. It should only be a very short appointment.

    I'm not aware of them sending appointments through email, usually it's a letter In the post.

  • Albus_Scope
    Albus_Scope Posts: 6,910 Online Community Coordinator

    Hey there @Janawoodhead and welcome to the community.

    I see Poppy is already helping you here and I don't want to get in the way. I just wanted to pop in and say a quick hello. 😊

  • Janawoodhead
    Janawoodhead Community member Posts: 3 Listener

    Hi, Thankyou!

    And Thankyou Poppy much appreciated