Hi, my name is torriel94! When will I get a decision on backdated pay?

torriel94
torriel94 Online Community Member Posts: 9 Listener
edited September 2024 in Universal Credit (UC)

hii people !
I recently found out I was entitled to an extra payment from uc due to my daughter being on dla since December last year . I have changed my circumstances and they have verified her and also my statement has been updated.
I have asked for the backdated pay which they said has gone to a decision maker

Does anyone no how long will take to get a decision on the backdated pay and also when it will be backdated from

Thanks 🙏

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 4,785 Scope Online Community Coordinator

    Hi @torriel94, welcome to the community.

    It's difficult to say how long it'll take as it can vary quite a lot from case to case. I hope some of our members who have been through similar things might be able to share what happened for them though.

    For the backdated pay, I can't say for certain, but I'd imagine that it would be from the beginning of your daughter's DLA claim if the decision maker agrees.

    You could try ringing the UC helpline to see if they can answer your questions:

    Universal Credit: Contact Universal Credit - GOV.UK (www.gov.uk)

    They don't always know every detail but it could be worth a try. Hope you can get things cleared up soon 😊

  • torriel94
    torriel94 Online Community Member Posts: 9 Listener

    thankyou for your reply

    I will give them a call later on today

    Xx