Told she does not qualify for any ESA payment

Good afternoon,
Wonder if anyone can help me?
My daughter was my mother's carer for 4 and a half years - this was classed as an unpaid carer by the government. Within this time she received 4 years full Class 1 National insurance credits.
She is autistic with a limited capability to work.
She has tried to claim ESA and has been told that she does not qualify for any payment just more NI credits?
Can anyone advise where to go from here as currently she has no income whatsover?
Any guidance would be greatly appreciated
Comments
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What reason did esa give for turning your daughter down?
She could apply for pip if she meets the criteria of how her condition affects her.
If you post in the esa/pip area of this forum you will get more advise.
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Good afternoon @Michelleapril
Did they assess your daughter and place her in a group on ESA? Either Support Group or WRAG?
New claimants can no longer apply for income-related ESA, so your daughter would have applied for New Style ESA, which is contribution based.
Unfortunately what they have said is correct, your daughter would not be eligible for New Style ESA with just the Carer's Allowance NI contributions. However, she may be entitled to Universal Credit.
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There could still be entitlement to payments because ESA very often get this wrong. To be entitled to NsESA yes, usually you need to have worked at some point in the previous 2 tax years.
It's really complex but there's some information here.
Relaxation of the first contribution condition
The rules are complex and there are situations where the first contribution condition can be relaxed for certain groups of ESA claimants meaning that these specific groups can use National Insurance contributions paid in any tax year to satisfy the first contribution condition. This could apply to you if:
- you were entitled to Carer's Allowance in the last complete tax year immediately before the benefit year in which your Limited Capability for Work began
However, if the daughter has never worked then they will not qualify for NsESA.
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