Social housing officer and social media

Jayne779
Jayne779 Online Community Member Posts: 1 Listener

So I am being told by multiple neighbours that my housing officer for my housing association has seen my videos on social media where I lost DIY and upcycling tutorials and will be coming round to have words with me because in a video showing how to decorate a wall I showed how to remove a radiator and apparently I wasn't allowed to do this. However I have been through all my tenancy and it doesn't state this anywhere. And all their policies again nothing saying I can't.

My questions are:

  • Are they allowed to use social media for things like this to question my tenancy, if it wasn't social media they wouldn't know and wouldn't if even been an issue.
  • Are they allowed to discuss this sort of thing with neighbours and whether or not I'm breaching my tenancy.
  • My house was given to me in a dangerous state and in total disrepair the radiator in question had paint from the walls all over it. I removed it to paint and fix it up, as when I complained about the house I was told it's cosmetic and up to me to change it, so I am and now through hear say being told it's a issue. Where do I stand on this.

Comments

  • MW123
    MW123 Scope Member Posts: 890 Championing
    edited October 2024

    @Jayne779

    If your tenancy agreement includes a clause prohibiting business activities, it’s important to review it carefully. If your videos are created solely for personal enjoyment and do not generate income, clarifying this can help alleviate any concerns from your housing association.

    If your housing officer is discussing your property or tenancy with third parties, such as neighbours, without your consent, this could be a serious breach of confidentiality. Housing officers are expected to keep tenant matters private, and sharing your situation is both unprofessional and undermines your trust.

    Contact your housing association directly to address this issue, ensuring your rights are protected and that any future concerns are communicated solely to you. While I would typically recommend filing a formal complaint in these situations, it may be wise to first see how discussions with your housing officer progress, as what your neighbours report might not be accurate. Ultimately, it’s best to resolve this amicably, if you can.

    Focus on the positive changes you’re making to your home, and don’t let hearsay discourage you. You’re taking proactive steps to create a better living environment, and sharing your progress with others is something to be proud of! I’m confident that when you speak with your housing officer, things will be different from how they’ve been reported to you by your neighbours. Keep up the great work!