Carers allowance overpayment

Loumc48
Loumc48 Empowering
in Universal Credit (UC)

Hi all

Could I please get some advice. I’ve just seen a message in my UC journal stating that we have been overpaid by £494.92 from the 31/07/24-29/09/24 due to carers allowance.


My first CA payment was on the 11 th October and it was one month and one month backdated.


They are going to start reducing our payments. Is there anything I can do?

Many thanks

Comments

  • Jimm_Alumni
    Jimm_Alumni Championing

    Hi @Loumc48, this is something we have been hearing a lot. Carer's Allowance is quite strict as you need to ensure you earn under £151 per week after deductibles.

    This is happening often enough and putting people into a bad situation that CarersUK has set up a specific advice page for it here: Support with overpayments - Carer's Allowance | Carers UK

    You should be able to speak to the DWP and request that repayments are done in a way that does not cause you hardship. The part of the DWP to speak to is here: Repay and manage benefit money you owe: Part One - GOV.UK

    DWP Debt Management contact centre

    Telephone: 0800 916 0647

    Monday to Friday, 8am to 7:30pm

    If you have not earned over £151 a week after deductibles at any point and believe the decision is wrong you can request an appeal on the decision much like any other benefits decision. You will need to show evidence that you haven't earned over this much however. If your earnings are not regular you can request that they are averaged over period of time, such as 5 weeks.

    How are you feeling by the way? I know this is probably a bit of a shock and worrying so want to check how you're doing.

  • Loumc48
    Loumc48 Empowering
    https://forum.scope.org.uk/discussion/comment/942469#Comment_942469

    Thank you @Jimm_Scope . I haven’t worked since May as had to give up my job to become my husbands carer. I have put a note in my journal stating that I am confused how this has happened so waiting to hear back.

    I appreciate the response from you. It’s a never ending battle isn’t it! So stressful

  • Kimi87
    Kimi87 Championing
    edited November 2024

    I think Jimm has confused what's happened with you, with another well known Carers Allowance issue.

    https://forum.scope.org.uk/discussion/123740/esa-and-everything-else

    As previously advised, CA is deducted in full from the UC award each month.

    UC have applied the award of CA from 31st July- does that make sense with your dates?

    If not I'd add a Journal note stating they've got the applicable start date wrong.

  • Jimm_Alumni
    Jimm_Alumni Championing

    It is possible I've confused your situation with another issue that has arisen with Carer's Allowance.

    Thank you @Kimmy87 for clarifying it! If there is overpayment still after you have figured everything out the numbers I shared should help with sorting out repayment with the DWP so there's less hardship to you.

  • Loumc48
    Loumc48 Empowering
    https://forum.scope.org.uk/discussion/comment/942484#Comment_942484

    Hi @Emilee @Kimmy87, sorry it wasn’t a CA overpayment but a UC one. I am so confused with all of this. The overpayment was from the period 31/7 - 29/9 . They have adjusted and lowered my payments for the awards on 31 July to 30 August and 31 aug to 29 September totalling the £494.92 overpayment . The first CA went in on the 11th oct but was two payments in one


    Thanks again to you all!

  • Loumc48
    Loumc48 Empowering
    https://forum.scope.org.uk/discussion/comment/943004#Comment_943004

    oh marvellous ! 😢. Thank you so much for confirming. I’ll call the debt management number then

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