PIP awarded but 5days later I receive in post a health assessment via phonecall weeks away

keyod710

Hi, PIP sent me a text 5days ago saying I was awarded PIP but today I receive in the post a health assessment via phonecall weeks away. What does this mean will I still get my payment soon or will it not be decided until after the phonecall on the 28th Nov?

I've been a nervous wreck for months and this has consumed everything I have whilst trying to deal with the new life I have to live so getting that text on Friday saying I was awarded PIP was a huge relief but now I feel like I'm back at step 1 and my mental health is just getting worse by the hour. I'm just confused why they would say I've been awarded it and to expect a letter within 2weeks etc saying how much and when ill be paid etc but now they want me to wait another 2weeks for a phonecall with a health advisor/professional/doctor/nurse.

I've never claimed benefits in my life but sadly due to recent events in my life have made it so I cant work for a year or two until my condition is under control.

Thanks in advance

Rosie_Scope

Hi @keyod710, sorry to hear this has happened to you, that sounds really confusing. Admin errors do happen occasionally so it could be that one of the messages was sent by accident.

If you're feeling up to it, maybe you could give the PIP helpline a ring? Hopefully they can tell you whether you've been awarded PIP or not and let you know what to do about the potential assessment.

Contact the Disability Service Centre - GOV.UK

Fingers crossed you can find out what's happened and get it all sorted soon 😊

keyod710

See this is just news I didn't need.. I'll try phone them now but im going to loose my BEEP if the sms was a accident and not the letter

keyod710

It says my next payment is the 12th December so I assume I've got it and due to get my back payment any day as I received the PIP award sms on friday?

Rosie_Scope

Yes, if you've been given a date for your first payment then it should be fairly safe to assume that the letter about the assessment has been sent out by mistake 😊

keyod710

That's perfect, I really hope so as I struggle still opening up to my doctor never mind a random stranger on a phone call 😥