Attendance Allowance online application

Morning guys,
yesterday I helped my mum apply for attendance allowance using the online form. I helped my late father apply about 5 years ago, however it was the paper based form back then.
I am shocked at the lack of detail in the online form and how there wasn't any option to provide any real commentary regarding how mum's conditions affect her - it was literally a series of tick boxes with the odd box where you can type a few words.
I am worried that this lack of detail will impact her claim - she desperately needs it!!
Has anyone had any experience with the online form recently?
Comments
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Hi @Bobroy81 I'm sorry you've not had a response to this yet. Have you heard anything back yet re your submission?
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My parents applied for attendance allowance online for my dad a couple of years ago. They didn’t have a clue how to fill it in and put very little detail. I’m guessing that the DWP contacted my dads consultant as he was awarded the higher rate very quickly
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