Attendance Allowance online application

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Bobroy81
Bobroy81 Online Community Member Posts: 24 Listener

Morning guys,

yesterday I helped my mum apply for attendance allowance using the online form. I helped my late father apply about 5 years ago, however it was the paper based form back then.


I am shocked at the lack of detail in the online form and how there wasn't any option to provide any real commentary regarding how mum's conditions affect her - it was literally a series of tick boxes with the odd box where you can type a few words.

I am worried that this lack of detail will impact her claim - she desperately needs it!!

Has anyone had any experience with the online form recently?

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Comments

  • Holly_Scope
    Holly_Scope Posts: 3,233 Scope Online Community Coordinator
    edited February 2

    Hi @Bobroy81 I'm sorry you've not had a response to this yet. Have you heard anything back yet re your submission?

  • Hopeless
    Hopeless Online Community Member, Scope Member Posts: 910 Empowering

    My parents applied for attendance allowance online for my dad a couple of years ago. They didn’t have a clue how to fill it in and put very little detail. I’m guessing that the DWP contacted my dads consultant as he was awarded the higher rate very quickly

  • Holly_Scope
    Holly_Scope Posts: 3,233 Scope Online Community Coordinator

    Oh bless him. Pleased he's had a positive outcome.

  • suedaisy01
    suedaisy01 Online Community Member Posts: 1 Listener

    Hi everyone x I have just applied online for attendance allowance and I too have noted there isn't space to explain myself and my condition fully. I assume they will contact me for details or contact my Dr as I couldn't give anywhere else for reference. It feels like it will waste time and I wish I'd waited for a paper application.