Migration from ESA Income Support LCWRA to UC

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Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Thank you both! Merry Christmas to you too! @Alibaliboo @ChrisSCOPEhtfc94 😊

  • goonieandy
    goonieandy Online Community Member Posts: 5 Listener

    This has just happened to me! I'm very worried and confused, I had to wait to get a home visit for an ID check, which I completed, but my LCWRA seems to have disappeared from my now monthly UC payment. I got £318 per fortnight now only £393 per month! I was told by my work coach I needed no work assessments due to the severity of disability, no medical evidence, my journal to do list is empty, ID accepted, but my money has plummeted! I've asked my work coach three times what's happening with no reply. I was told I didn't need anything else it was a straight swapover from the support group?

  • Kimi87
    Kimi87 Online Community Member Posts: 4,698 Championing
    edited April 1

    If you migrated from ESA Support Group, add a Journal note (using the payment option) and ask why your LCWRA hasn't been added/dissapeared.

    Using that option bypasses the work coach and the message goes to your case manager.

  • goonieandy
    goonieandy Online Community Member Posts: 5 Listener

    Yesterday I got my regular £318 per fortnight which I'm told is how I'll be getting my money, followed by a letter on my journal saying this is a mistake and they're taking it out of my future money ! What's worse, I try to type in the box to ask what's going on, only it won't pop up the keyboard, I've tried 3 browsers, and can't get through when I call!!

    I cannot find out what a happening, it looks like one person has overruled the work coach now I can't contact anyone to find out.

  • Bigboblee50
    Bigboblee50 Online Community Member Posts: 37 Contributor

    Scared now I am migrating over ESA Support Group will I be redirected to LCW instead of LCWRA