Missed call from pip

maylemon
maylemon Online Community Member Posts: 15 Connected

Hello

Just had a missed call from 0800 260 0700 which is health assessment form pip. I am due a review been waiting 14 months now and received a text saying maximus haas have it but I haven't had an assessment scheduled anyone know what it would be for? I don't answer calls alone and didn't have anyone with me will they text or call back or can I call them?

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 63,193 Championing

    Potentially to ask you some questions to see if a paper based assessment can be completed or to offer an appointment for an assessment.

    Other than that I can only guess what they wanted. If you haven’t already rang them you can ring them anytime.

  • maylemon
    maylemon Online Community Member Posts: 15 Connected

    I see. Will get somebody to call them on my behalf tomorrow then. Seems a bit strange to call to offer an assessment though thought they usually textand sent a letter. Do you know if they call back if you miss a call?

  • poppy123456
    poppy123456 Online Community Member Posts: 63,193 Championing

    Sometimes if an appointment becomes available they may ring to ask if you want it, especially if it’s short notice. I’m not saying this is why they rang, like I said I’m really only guessing

    They may ring back but I can’t say for sure.

  • maylemon
    maylemon Online Community Member Posts: 15 Connected

    They called.me back at 9.15 this morning, I answered and it immediately disconnected 🙄 It's like everything they do is designed to add more stress to the process.

  • Jane315STARX
    Jane315STARX Online Community Member Posts: 404 Empowering

    If you can I would give them a call and explain what happened and how anxious the whole situation is making you feel

  • maylemon
    maylemon Online Community Member Posts: 15 Connected

    Just got a family.memwber to call them, they were trying to do it without an assesment so but have now put it through for an assessment next week so just my luck I guess. Oh well at least it'll be in time to lose my money for Christmas 😀