I am going to ask for a mental health advocate.
I am suffering with mental health and struggling ambulance been out 3 times on last 2 months with self harm/suicidal thoughts.
My cpn has never sent out mh support after each one . An ambulance medic on 2 occassions have advised and slam and done a referral for a care assessment.
My communication was email until it was recently cut as I have a fear of the phone. Severe agoraphobia. I have messaged last Thursday and Friday my support worker with no response.
I have a social worker appointed doing assessment which is taking a while due to my complexities. She is lovely though.
She said my care coordinator should have done a risk assessment and contingency plan and I can request a copy. Which I have no response.
I've asked what I should do over Xmas with safe guarding plan text 2 times . Support worker and social worker.
She said I can get a mental health advocate and complain to pals . She would assist me and to order a copy of all of my mh records .
Is pals the best to complain to and I'd an advocate of any use