Legacy benefits

Lainybear

I claimed UC on a managed Migration in September , this is now month 3 where I’m not being paid my SPD £420

Within my UC TP I only get £115 and I should be getting £535 added to my UC monthly payment as my TP eligibility

CA has agreed

I’ve asked for written explanation of how they got to my TP calculation

Didn’t receive

I’ve now had to ask for a MR literally pulling my hair out

I even uploaded my entitlement figures from entitled2 witch I was told to do as I as wrong 😑

Month 3 owed over £1200 now I SPD element

Also being told not guaranteed back payment as UC is different 😨

Morgan_Scope

Hello @Lainybear.

I had a look at your old discussions with us and I'm wondering if part of the issue is the difference in your housing element. Did you ever sort out them paying 3-bedroom rate like you were receiving before?

Lainybear

hi Morgan

Yes they now are paying me 2bedroom allowance

But still haven’t given me the £420 for the disability premiums I got with IS under legacy benefits

As nobody claimed carers allowance or carers elements

I’ve literally done the maths got them and still being sent to team leader to check again and again

It’s really knocked me now as.

I get ignored on journal as I have no work commitments so only answer my messages if they are seen by chance 🤦‍♀️

Kimmy87

How much less is your overall UC payment compared to your legacy benefits?

Lainybear

£420 monthly since I migrated 😨

Kimmy87

Something has obviously gone wrong then.

If you are getting nowhere via Journal, you could try a formal complaint instead to get someone to look at the TP calculation.

https://makeacomplaint.dwp.gov.uk/

Lainybear

hi Kimmy87

I have asked for a formal response in writing of a full explanation of how my TP was worked out

Never received

Now I’ve asked for an MR as of 2 weeks ago on Citizen Advice

Support

The have checked my claim and supported me to say they owe me £420

Just falling on death ears 👂

Kimmy87

The complaint link might be useful then if they are not responding via Journal.

There is also the MP route, but I'd try the link I posted first.

Lainybear

thank you Kimmy87

I just looked at it so will get that started now 💗