I just had my UC Review on the phone a month after sending all my documents in

LongRoad
LongRoad Online Community Member Posts: 3 Listener
edited January 15 in Universal Credit (UC)

the whole phone call took just 6 minutes. She didn’t ask me any questions about any transactions or anything. Five minutes after the call I got notice on my journal that my review is complete and my UC will not change.


I had spent the past four weeks so panicked and distressed that I’d had to go on stronger medication to calm down.


I hope this post reassured someone that these reviews are not always necessarily a nightmare.

I have multiple bank accounts (sent in statements for them all)) and it all looks quite chaotic.

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Comments

  • Yuna_Luna
    Yuna_Luna Online Community Member Posts: 1 Listener

    hello i am in the middle of a review. got asked in November for 4 months and id but not heard anything since. im really scared and this gave me a little reassurance thanks. what was your situation if you dont mind me asking? did you go over the minimum savings limits or have unexplained transactions etc? im unsure of it all and worried ill slip up on questions as im not the savviest with tech and things :( thank you so much for your post

  • Holly_Scope
    Holly_Scope Posts: 724 Scope Online Community Coordinator

    Thanks for sharing your experience @longpaul. Really pleased it's done and you can relax. I've no doubt your feedback will benefit others in a similar experience.

    Best wishes,

    Holly.

  • LongRoad
    LongRoad Online Community Member Posts: 3 Listener
    https://forum.scope.org.uk/discussion/comment/968554#Comment_968554

    hiya,

    I’ve got mental health issues and do things quite differently. So I’ve got about 15 or more different bank or savings account, usually with no more than £5 in each one lol. I sent them the bank statements for absolutely every account.


    I’m definitely not above the capital limit. I’m on LWCRA and don’t work at all.


    she didn’t question me about any of the transactions at all. She just mentioned that she’d read everything and it was all in order. She mentioned she can clearly see my rent payments being paid from my main current account each month.


    I was dreading it and I’d heard they interrogate you about your spending. But she didn’t ask me anything.

  • Catherine21
    Catherine21 Posts: 3,262 Championing
    https://forum.scope.org.uk/discussion/128139/i-just-had-my-uc-review-on-the-phone-a-month-after-sending-all-my-documents-in

    Thankyou for sharing yes I'm worried about my spending thanks for sharing

  • Holly_Scope
    Holly_Scope Posts: 724 Scope Online Community Coordinator

    Just realised I tagged the wrong person in my comment! Oops - sorry if you see the tag @longpaul.

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