Work capability assessment, they only focused on mental health is this normal?

amy43
amy43 Online Community Member Posts: 2 Listener
edited January 27 in Universal Credit (UC)

Hi,

Ive just had my work capability telephone assessment today and it was only 10 minutes, also they didn't ask me about all my illness/disabilities I wrote down on the form, they only focused on my mental health related one. Is this normal?

Thank you

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Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,467 Championing

    It’s normal for them to concentrate on one condition only because they usually concentrate on where they think may qualify you.

    Yes I’ve known assessments last for that short of time. It happened to me many years ago.

  • Kimmy87
    Kimmy87 Online Community Member Posts: 3,184 Championing

    Yes this can be normal.

    If the assessor feels you meet one descriptor for an award, then they will focus the assessment on that.

    As it would be a waste of time discussing other problems when they have identified an area that you qualify.

    I'm not saying 100% that's what happened with your assessment, but usually when it's focused on one area that's the most likely explanation.

  • Dendoo
    Dendoo Online Community Member Posts: 164 Empowering

    I was on 21 mins . I’d say 5 mins of that was silence where she was typing . Concentrated on one area only. Then at the end asked few none related questions concerning another area I have issues with . I got my award 11 days later was over the Christmas holidays x

  • amy43
    amy43 Online Community Member Posts: 2 Listener

    thank you all so much, I feel so much better now I was just worrying about it but I feel relieved now hearing it’s normal x