New Style ESA Telephone appointment

Victoria1
Victoria1 Online Community Member Posts: 4 Listener
edited February 4 in Employment and Support Allowance (ESA)

Hi everyone,

I've be claiming ESA( Support Group) for 10 years. Due to the migration into Universal Credit, next week I'm due a New Style ESA telephone appointment. I'm anxious beyond words! During the telephone call, I need to accept my claim commitments, what does this detail ? And what other questions can I expect to be asked?.

I'd really appreciate any help to calm my nerves

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Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,467 Championing

    It will be a very quick, easy and straight forward phone call. Your commitments will be to agree to report all changes and that's it, nothing else. Once the claim is up and running there will be no issues at all. Your payments will be £276.40/fortnight and the deduction from UC will be £598.86/month. It looks more than what you receive but there's 4.3 weeks in a month, not 4 weeks. UC will then top up your income.

  • Kimmy87
    Kimmy87 Online Community Member Posts: 3,180 Championing
    edited January 30

    It will be a very brief call, your only commitment will be to report any changes.

    Please see this thread where two members reported how easy their call was

    https://forum.scope.org.uk/discussion/127904/question-re-manditory-migration-from-esa-to-uc
  • Victoria1
    Victoria1 Online Community Member Posts: 4 Listener

    Thank you so much, your insightful words have brought me peace of mind.

  • Jimm_Scope
    Jimm_Scope Posts: 5,717 Scope Online Community Specialist

    Welcome to the community @Victoria1 😊 I'm glad the words of our members has brought you peace of mind! If you do have any other questions please do just ask.

    Best of luck with the call, and if you wish please do let us know how you get on 🙂

  • Victoria1
    Victoria1 Online Community Member Posts: 4 Listener

    Hi,

    My commitments phone call took no more than 5 minutes, if I hadn't of asked two questions it would of been even shorter!. Thankfully, we only spoke of how I need to report any changes in circumstances and that was that, very straight forward. Absolutely nothing to worry about.

    Many thanks to poppy123456, Kimmy87 and Jimm_Scope

  • Ranald
    Ranald Online Community Member Posts: 620 Empowering
    https://forum.scope.org.uk/discussion/128927/new-style-esa-telephone-appointment

    You knew about the NS ESA? Well done you! None of that was explained to me, and I only found out what that meant when I joined Scope.

    To date ive only had i appointment and commitments call. Finding out tomorrow about my UC award.

  • Ranald
    Ranald Online Community Member Posts: 620 Empowering

    "ID appointment"

  • Victoria1
    Victoria1 Online Community Member Posts: 4 Listener
    https://forum.scope.org.uk/discussion/comment/978788#Comment_978788

    I've also used the Citizens Advice website and their Universal Credit helpline.

  • Catherine21
    Catherine21 Posts: 3,719 Championing
    https://forum.scope.org.uk/discussion/comment/978786#Comment_978786

    What does it mean pls

  • Kimmy87
    Kimmy87 Online Community Member Posts: 3,180 Championing

    If someone migrates to UC from Contributions Based &Income Related ESA the process is different than migration from just Income Related ESA.

    Often people only find out what their ESA is when they migrate.

  • Ranald
    Ranald Online Community Member Posts: 620 Empowering
    https://forum.scope.org.uk/discussion/comment/979025#Comment_979025

    Hi Catherine, 'NS' meant New Style. If you aren't in receipt of any CB ESA, it won't matter to you.

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