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  • noonebelieves
    noonebelieves Online Community Member Posts: 704 Championing
    https://forum.scope.org.uk/discussion/comment/978667#Comment_978667

    hi @Jimm_Scope ,

    I was not given any reason for the closure of my Universal Credit (UC) claim, which has been deeply frustrating. I only found out when I received a routine text to check my UC account. Upon logging in, I discovered it had been closed, with a note stating that my UC “should’ve been closed earlier” because I went out of the country.
    This happened despite me notifying the DWP three months before my departure that I was leaving the UK to seek medical treatment due to long NHS waiting lists and worsening symptoms. The lack of communication and support has been incredibly disheartening.
    I raised a mandatory reconsideration (MR) and also submitted a formal complaint to the DWP. A guy  sent me a journal message reviewing my complaint, apologising for “falling short” in their service but maintained that they had followed all the rules. I realise now that I should have pushed for explicit written permission from DWP  to leave the country rather than assuming their silence meant consent. This was a hard lesson for me.
    The financial losses have been overwhelming. Initially, I was told I would need to repay a UC overpayment of £1,700 when my claim was closed in October 2024. Later, I received a postal letter demanding £3,000, with no explanation or breakdown of the amount or stating what this is for . I’ve asked for clarity, but it’s been nearly three weeks without a response. So now, I stand as a fraudster with a debt of £4700 to the DWP 😢😢
    On top of this, I’ve been sent a detailed full questionnaire for a Work Capability Assessment (WCA). I feel torn apart by this entire process. It’s devastating to be treated like an imposter or fraudster when I’m simply trying to survive with my disability and ill health.
    I wish my health would miraculously improve so I could return to full-time work and free myself from this system, which feels more punitive than supportive.
    Thank you for listening, and I appreciate any advice or support you or any of our lovely members can offer. I just feel so exhausted.

  • noonebelieves
    noonebelieves Online Community Member Posts: 704 Championing
    https://forum.scope.org.uk/discussion/comment/978517#Comment_978517

    hi @Santosha12 ,

    I can genuinely feel and relate to the pain in your words. You’re absolutely right—aside from forums like Scope, it’s hard to find places where there’s genuine care and understanding. The discrimination and challenges we face as disabled individuals are undeniable and deeply exhausting.

    But in spaces like this, we can at least support each other, holding virtual hands and hearts together as we navigate through these struggles. You’re not alone in this, and we’ll keep standing by each other.

    Take care,

    🤝🤝

  • Santosha12
    Santosha12 Online Community Member Posts: 1,189 Pioneering

    @noonebelieves Thank you and you too, I want to say more but I just cannot find words at the moment. But I'm thinking of you and really hoping your complaint is dealt with very soon and upheld. It's just despicable how you've been treated. We have to find, and keep, an inner strength to deal with all this nonsense, it's a disgrace and inhumane.

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing

    We do all need to support each other. There is still a lot of ignorance and misunderstanding in the world. Through supporting each other we can keep each other strong and keep each other going. That way we can have the strength to help educate and remove some of the ignorance and misunderstanding.

  • birdwatcher
    birdwatcher Online Community Member Posts: 127 Empowering

    It just makes no sense. This useless government need to realise that a lot of us aren't fit to work. It's not our choice. I'd love to be well and active and holding down a good job I enjoy again. But in the real world it isn't going to happen, those days have gone. I know if I was found a job I'd end up going straight off on sick leave and doubt I'm alone. I simply can't do it now. Unless they can find a vacancy for someone who lives with chronic pain, severe mobility problems, incontinence , a weird sleep pattern etc. Plus officially a pensioner in three years. Assuming I live that long. Would be employers would be falling over each other to hire me.

    I wish whoever comes up my these bright ideas could wear my shoes for a week

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