Changing the job centre

DJ17

Hi everyone, can someone please let me know if they have had issues changing job centres?

I moved from old benefits to UC in October. Recently, I received a response to my UC50, and now I have to attend in person every week. When I was on the old benefits, I changed my job centre to one outside my borough, which was much easier to travel to by bus. I would like to switch back to the same job centre I used before.

At the beginning of my claim, I requested the change via my journal, but it was ignored. Yesterday, during my meeting at the job centre, I asked again to be moved. The advisor told me that I couldn’t be transferred. I explained that I had done it before, but he became very patronising, so I dropped the subject.

Can someone please let me know if I can attend a job centre outside my borough? Do I need to provide a reason, and who should I contact? Any advice is appreciated.