I got a surprising and unexpected message from my local hospital

BrianMcFaddenfan24
BrianMcFaddenfan24 Online Community Member Posts: 61 Contributor
in Coffee lounge

Hi everyone,

I was playing a game on my phone when a text message notification popped up at the top of my phone's screen, so I closed my game and opened my text messages to see who it was from.

Only to my surprise, it was from the cardio respiratory department at my local hospital letting me know that there is a delay with appointments due to staffing issues and that there's currently an 8-9 month wait for appointments due to their staffing issues.

They also said that they're trying to get the problem sorted and patients seen quicker.

I wasn't expecting the message.

I replied to them and thanked them for letting me know about the delay.

Comments

  • Otteline
    Otteline Online Community Member Posts: 16 Connected

    If you have the NHS app or patient access app you can views your appointments on there. I think it's a great system the NHS have to send us a reminder and keep us up to date re. waiting times. It's not always good news but at least if we are aware we can plan for the delays. There's no excuse nowadays for the patients who DNA (do not attend). That's such a huge drain on the NHS resources.

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