None payment again

Phild

Hi guys I'm new here, so hello.

I was wondering if anyone had any insight to my predicament.

A fortnight ago my esa didn't go i didn't notice as hadn't checked found out when direct debits failed. Spent 1hr 30mins on phone to dwp, they didn't know why sent and emergency payment. Messed me right up with payments and had to pay bills late. Luckily I check today not paid again, phoned again (only took 15 mins this time thank God.) Again said don't know why we'll look into it.

Over the years I have nothing but harassment and problems with dwp albeit not since covid. Is there a black list or something or is it just them adding fuel to my multiple mental health issues to throw me off the edge again like in the past?