Bathroom access

Zanne69

I have a disabled man who has one leg visit my local pub. He has a mobility scooter. There is a disabled toilet located in the womens toilet .The gentleman cannot get out of his mobility scooter without support.The pub gives consent for him to use the ladies toilet but he cannot get out of the scooter unaided and he comes in on his own. He asked for a cup and left it on the floor full of urine for staff to deal with.This seems unacceptable to me. What is the legal situation on this?Should he have a carer with him?Should he have a bottle of some sort?Should this be a concern for the place he is visiting or the individuals problem.Any advice would be appreciated.