Universal Credit - Proof of Identity

RachyRoo72

Hello,

I currently receive ESA, but recently received a letter saying I have to move to Universal Credit. I filled in the form online, but now I have to have a telephone appointment to verify my identity, and if I can't provide adequate proof over the phone, I will have to attend a job centre in person with my proof of identity documents.

It says I need one of the following:

• valid passport
• recently expired passport
• Home Office issued travel document
• full UK photo driving licence
• national identity card not issued by the UK ID card scheme
• residence permit or card
• immigration status document
• registration or naturalisation certificate
• Young Scot card (with PASS hologram)
• Citizen card
• Northern Ireland Electoral Identity Card

You also need to bring 2 of the following

• birth certificate
• Council Tax statement
• NHS medical card
• building society passbook
• recent bank or building society statement
• debit or charge card (if not already provided)
• passport (if not already provided)
• full or provisional UK driving licence (if not already provided)
• local authority rent card
• marriage or civil partnership certificate
• registration or naturalisation certificate (if not already provided)
• tenancy agreement
• non-UK driving licence
• Young Scot card (if not already provided)
• Citizen card (if not already provided)
• Northern Ireland Housing Executive (NIHE) rent card
• Land and Property Services Rates documents

I don't have any documents from the first list, and I only have four items from the second list - birth certificate, debit card, provisional driving licence, and bank statement. Does anyone know if they would accept those four items? Or have any idea what other forms of ID they would accept?

What happens if I don't have enough acceptable forms of ID?

It's making me very anxious, and I'm worried that my claim will be rejected.

Kimi87

If the telephone call isn't successful in verifying your ID, then my advice is to take anything and everything you do have to the appointment.

RachyRoo72

Thanks for replying Kimi,

I will take your advice, but I'm really hoping it can all be done over the phone 🤞