Migration notice and I'm confused regarding the claim process

Applepie1
Applepie1 Online Community Member Posts: 8 Listener
edited June 12 in Universal Credit (UC)

Hi, I'm new here. I hope jopyou are all doing as well as can be.

can I receive your receive your feedback on my following concerns.

i was in the Support Group of Income related ESA for a few years and I recently received a migration notice with a deadline date to migrate to UC. I did this online. I then had a biographic telephone appointment which I passed. After a week and a half I received a message in my UC journal requesting that I attend a telephone appt about my claim for New Style contributory ESA and UC (dual claim) near the end of June.

i did not make a dual claim. I'm migrating nigratinover to UC and now I'm confused. I thought that I would be migrating to UC LWRCA. I don't have enough NI contributions to receive New Style Contributory Contributory ESA. I had previously been on Income incomrelatwd ESA suppirt group.

i requested an appointment with a UC case manager as I don't believe that my claim is being accurately handled.

So far I haven't received an appointment with a UC case manage,, only a reminder for the phone conversation re my managed migration claim for the dual claim

i now need to write to ESA support group, as I can't get a phone upresponse from ESA legacy benefit thank you.

Fran

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Comments

  • Applepie1
    Applepie1 Online Community Member Posts: 8 Listener
  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,588 Championing

    Hi,

    This has happened to many people. A lot of people were on partly Contributions Based ESA without ever knowing it until they migrate to UC.

    If you were on Incapacity Benefit before ESA, then that could be one reason why you were on both.

    So far I haven't seen anyone wrongly put into New Style ESA during the migration, so you probably are entitled to it.

  • Applepie1
    Applepie1 Online Community Member Posts: 8 Listener

    Hi Overly Anxious,

    Thanks for your message. Apparently, the old ESA benefit has been crediting national insurance contributions comtribution, however I 've had no notion that it was also contribution related.

    I'm in touch with Citizens Advice help to claim line, who themselves are finding it confusing as are claimants transitioning to UC by the deadline date on their letter.

    I'm literally anxious as to how my rent is going to be paid. I've had to chase up with housing benefits as to why I did not receive a 2 week run on of housing benefits and having to pay 5 weeks of full rent and possibly more, depending on whether the housing element is included in UC as it's a dual claim for New Style ESA and UC only I was was informed of this a week and a half after managed migration to UC - confusing confusing for me !

    The work coach I've been liaising liasineith on my UC journal has been unhelpful, IE not ie not arranging for me to speak to. UC case manager about my claim and my request request to have rent paid directly to my landlord has been refused refused no reason given. I'm at my 'wits end' that I can not cope with the claim procedure as there is lack of support even when I call the UC help line. I might as well speak to a brick wall ! Even worse,eors the ESA claims line is forever busy that there is never any one to answer the call. so I give up on that.

    i believe the best thing for gome is to seek support from an advocacy service, as I just can not cope with this migration procedure. I'm also going to seek an advocate's advice or Citizen:s Advice help to claim. about making a formal complaint. I'm having to take medication at the maximum dose allowed to sedated sedate me due to the negative experiences and financial worries. Neuropathy in my feet has worsened that Half of my foot is numb and I can not rotate one ankle inwards or move the 4 small toes. I have Lipolymphoema stage 3 and arthritis in the knees etc. Attending urgent referred hospital appointment Friday for foot review. Also I'm awaiting awaiting a hospital appointment to check for Sjogren's as completely dry eyes. nose, mouth and skin. Lethargy and gastritis. I've seen a private specialist for my eyes this year. out of desperation as on waking up my eyes were literally like they were glued shut and I thought I was having a nightmate ! The eye specialist confirmed very dry eyes and need to use to use eye drops.

    The NHS is an absolute shambles and I find it a major worry and in the mean time conditions are going either undiagnosed and deteriorating. Mental health care is also a shambles. I don't understand why the people of this country are putting up with virtually intangible support. I have also paid for a private vascular scan of my legs which show severe venous insufficiency, I have an appointment in October. My legs are so painful and swollen and leaking fluid. To be honest. I'm so fed up with it all. I'm 63 in 3 months and finding it all too much. Wishing you all, all the best.

  • Santosha12
    Santosha12 Online Community Member Posts: 1,336 Trailblazing

    Hi @Applepie1, I'll be 63 in 9 months, with many health problems and can relate to a lot of what you say, especially re healthcare. I felt sad reading your post, it made me recall when I was really well 5 years ago I'd have been very able to stand my ground with some of the nonsense I've had from the DWP. When we're unwell it's so much harder and for it not to affect us significantly and cause us harm.

    I think their job adverts should state 'those with compassion need not apply'.

    I do hope you can get some advocacy support.

    Take good care. This is a very supportive community and can lift my spirits, especially when feeling low. Sending my very warmest wishes to you.

  • Applepie1
    Applepie1 Online Community Member Posts: 8 Listener

    Hi Santosha, thanks for your reply. I'm sorry that my post made you sad. Appatently, I've read today that from 2028 to 2029, New Style ESA is changing it's criteria for claims and will be called another name ! I think it's it'a shame that people in this country have taken a passive standing.stan when I look back to the 1970's there there were 'lighting strikes' Iie no electricity, no bread etc and Ted Heath was nick named 'Hyena' lol ! He had to go and he did. When I look at some of the world's leaders eg. Trump, Boris Johnson, Putin, Netanyahu and of course Starmer, I see them as Psychopaths who are power Hungry with one objective - to cause havoc and misery. As it stands in the UK, medical appointments are out of reach giving a sense of insecurity and suffering. What I don't understand is why these Psychopaths are ruling. If people choose to put up with their havoc, then it will just continue. People can peacefully and relentlessly protest for change for anything they choose to. It's easy to go on a social media platform from the comfort of home, but change requires a lot more from people that are able to do it. The saying goes 'actions speak louder than words'.

    People need to stand up for social injustice and lack of, to no medical care. I believe that there is a possible breach of Human Rights articles to allow for human suffering and pain.

    Take care and best wishes.