Hi
I had a telephone assessment’s the other day re my UC50 form. I’ve been supplying fit notes since Nov 24, had a successful pip decision in March 25. They had asked my gp to fill in a form
Regarding my UC50 ( can’t remember what that was called
Anyway the other day I had the telephone assessment - was told it would be 20 mins up to an hour. It went on for 2hrs and 15 minutes - I was absolutely drained at the end . Some of the questions the woman asked me were so harsh and not sympathetic at all . She kept interrupting me saying we have a lot to get through so we have to move on. I had cbt the next day and a gp appt the day after . I told my gp what she had said to me and she was quite shocked and said I should put in a complaint about her as I think she could see it had affected me
So the question is - do I put a complaint in before I hear back from the dwp and their decision, or wait ? Would it jeopardize my decision complaining about the way the person was on the phone and how abrupt/ unsympathetic she was ?I’m sure the healthcare provider has to submit their results to the dwp the same day . I didn’t ask for it to be recorded and know I can ask for a more in depth report after the decision . She said the decision can be 4-6 weeks - is this about right ? Thanks in advance
