Hi all
Sorry to add another to the pile of migration problems! I'm trying to help my brother out, who is absolutely shot to bits.
We lost our Dad in March 2024. Shortly after that, he had his latest ESA assessment (he was in the "Support Group") and was told he was clear for the next 2 years, until summer 2026. No need for any further assessments etc.
Then this migration thing started happening.
Long story short, he didn't get any money for a few weeks, then contacted DWP who said "sorry mate, you didn't turn up for your ID appointment so we've closed your claim down completely"!!! DWP never communicated an ID appointment to him. If they called, they didn't leave a message. My brother had no idea this appointment had come and gone. Needless to say, if he'd have know, he'd have gone!
Wind it forward a few weeks (we're probably in about May this year now), he was told they'd submit his case for some sort of reconsideration or other, but he's still heard nothing and still hasn't had a penny for months!! Any bright ideas about who's coach he/I should rattle about this to try and compel some progress? At the moment we're just stick in this no man's land vortex, waiting for someone, at some point, when they feel like it, to maybe, possibly come back to him with a decision! Meanwhile, he's not receiving a penny and is, frankly, frightened. Do I need to nobble the local job centre for him? Somebody else? We just have no idea where to direct our ire, to try and get this sorted. It's absolutely scandalous :( Thanks in advance for any suggestions.
