Hi, my name is lyndana! Can I change my motability car for another? It is always in for repairs

lyndana
lyndana Online Community Member Posts: 1 Listener
edited August 8 in Transport and travel

Ive had my motorbility car since January and it's been in repairs 3 times since I've had it.The seat belt on passenger side is defective and the alarm keeps going off.im sick of this and it's going in for repairs again on 15th August 2025 for the same reason.can I change this car for another (vauxhall mokka)?

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Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 6,450 Championing

    You would need to contact Motability and discuss your issues.

  • Rosie_Scope
    Rosie_Scope Posts: 6,468 Scope Online Community Coordinator

    Sorry to hear that @lyndana, that must be really restrictive. As Kimi87 says, it's probably best you discuss this with Motability. They'd be the best people to know whether you can exchange it for something with fewer issues.

    Hope you can get it sorted soon. Welcome to the community, by the way! ☺️

  • MyHappy256
    MyHappy256 Online Community Member Posts: 104 Empowering

    I spoke to Motability about changing my car early as it is not fit for purpose and they agreed, I just have to pay £250 for an early termination fee and I can still change to a different car once, but after that I have to wait until the end of the lease.

    I have to say, I am not impressed with the dealer or the service I have received from them, so I am hoping to get my next car from a different dealer.

    Have you considered the Inster 02, it is nil advance payment.

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