Problems posting and editing

13

Comments

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing
    edited December 2025

    I've had problems in the Games Den last night and just now. Posts appear blank or truncated. Example: it has rejected the surname "Drew" and refuses to post "Herb". It spoils the fun.

  • chiarieds
    chiarieds Online Community Member Posts: 17,338 Championing

    Looking at the last game that I believe you were on, I've just posted, 'Herb,' & you were able to post the same word here, which is puzzling @Zipz

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing

    I've just responded with "Garden". It hasn't posted. This must be a problem my end but everything is fine except for the Games Den. My apologies for messing up the two games involved.

  • chiarieds
    chiarieds Online Community Member Posts: 17,338 Championing

    That is an oddity. Hopefully the Scope team will look into this & try & resolve this problem for you.

  • jonf
    jonf Online Community Member Posts: 379 Pioneering
  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing

    The issue seems to crop up in the early evening. I've just posted "garden" successfully!

  • Rosie_Scope
    Rosie_Scope Posts: 7,610 Scope Online Community Coordinator

    That's really strange @Zipz, sorry for all the problems. We'll have a look into what's going on! Are all your posts going through okay this morning?

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing

    No. I've just responded in Word Association. My reply was "Fauna". It didn't go through. Just a blank.

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing

    I've just tried to type the word family on another thread. As I type, it constantly appeared as fafafamfafafamily or something similar. I gave up before posting.

  • Rosie_Scope
    Rosie_Scope Posts: 7,610 Scope Online Community Coordinator

    That's so frustrating @Zipz! Sorry about that. Do you use the community on a mobile or a laptop/PC? If you're able to, you could try things like clearing your cache or using a different internet browser to see if the problem carries on.

    It's strange that it's just the games den, so I'll pass on what's happening and see if there's anything causing it our side. Hopefully we can get to the bottom of it!

  • SwiftFox
    SwiftFox Online Community Member Posts: 176 Empowering

    I'm starting to get this, it doesn't seem worthwhile posting at all.

  • Rosie_Scope
    Rosie_Scope Posts: 7,610 Scope Online Community Coordinator

    Is it just the games den for you too @SwiftFox, or is this happening on other parts of the community?

  • SwiftFox
    SwiftFox Online Community Member Posts: 176 Empowering

    It seems to be all of them and it's mostly evening time.

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing
    edited December 2025

    It's no longer just the Games Den. The issue is worsening across bth Android and Windows systems. I have a severe manual disability so partipating is hard enough without these glitches.

  • Rosie_Scope
    Rosie_Scope Posts: 7,610 Scope Online Community Coordinator

    Ok, thank you @Zipz, I'll pass that on and see if there's anything we can do.

    Thanks @SwiftFox, sorry it's been so problematic for you too!

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing

    One response, written this afternoon, has disappeared. I wrote "radio".

    Screenshot_20251212_184005_Chrome.jpg
  • SwiftFox
    SwiftFox Online Community Member Posts: 176 Empowering
    edited December 2025

    I'm now getting ''Permission problem'', when I click on a post?.

    Screenshot_20251213-201914.png
  • Adrian_Scope
    Adrian_Scope Posts: 14,149 Online Community Programme Lead

    Hello @SwiftFox. Please could you share the link / URL to the page you were trying to view? It could be that the post or comment has been removed, but I couldn't confirm without knowing more details.

  • Zipz
    Zipz Online Community Member Posts: 4,285 Championing

    I have been unable to post the word "mirage" on Word Association. It's a managed to all players.

  • SwiftFox
    SwiftFox Online Community Member Posts: 176 Empowering

    I can't remember Adrian unfortunately. I don't think it displayed a page at all. I have also noticed you don't get to see some of posts if you're not signed in. And sometimes I can't sign in too, it takes two or three attempts to do it, but this only happened on my tablet. Maybe there's something different between a tablet browser and a computer browser that's doing this.