UC Sanctioned For Complaining

EatTheRich
EatTheRich Online Community Member Posts: 1 Listener

Hi, has anyone been sanctioned for submitting a complaint and a Subject Acess Request to UC?

We've had deductions made monthly for a debt we have proven we dont owe so we followed Stage 1 and 2 of complaints procedure.

At stage 2 we didnt get a final response and our SAR was ignored, (ICO pending)

We involved our MP as we didnt get a final response from DWP so we're not allowed to go to ICE.

We were asked to provide a timeline of this complaint via our uc journal or face sanction.

We haven't been paid at all this month, haven't received a statement either and I've been told the reason they've not released my statement is because I have an uncompleted to do. (Complaints timeline)

There's additional context on the methods used to excuse this as a mistake.

However, my 3 questions are,

Has anybody experienced this or similar?

How did it play out and what steps did you take to resolve it?

What was the single thing you done that made the most impact in finding a resolution?

Thanks.