Random phone call

Poppy030401

just got this now anxiety is through the roof

This is a message from Health Assessment Advisory Service. We conduct Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP). This is for information only, to let you know that we are managing your PIP assessment. We will look at the available evidence and will contact you with an appointment if we need to arrange an assessment with you. You can find information about the service we provide at https://www.haas.capita.co.uk. You do not need to contact us.

Chris75_

Does that not just mean the private company are conducting a paper based review, and will only need to call you in if they need extra information?

Poppy030401

I’m not sure I’m so stressed at the moment

Biblioklept

that's a pretty standard message and doesn't mean anything just that they have the paperwork and are deciding if you need an assessment or not xx

Poppy030401

feel sick ive already pooped myself literally

michael57

Rachel_Scope

That's a standard message @Poppy030401, please try not to worry. Have you got some support for your anxiety at home?

Poppy030401

yeah I’m ok I’d rather not speak to anybody about it, as I just sound like am moaning … thank you for reaching out, can I just ask does it look like paper based?

Kimi87

As advised it's a standard message, the assessment agency now has your claim and are deciding what type of assessment you will have.

Rachel_Scope

It looks like they'll review the evidence they've got and will book an assessment if they need more information. Hopefully they'll have everything they need already.

I'd recommend reaching out to someone to talk about your anxiety, it's not moaning at all. You can speak to Mind if you're not comfortable sharing with your friends and family.

Poppy030401

thank you for your reply, just wish I had took the call in November but I physically can’t do that with my anxiety they know about this it’s on my form.

Rachel_Scope

I understand the anxiety, I've been through it too. You can't change the past and it's not a problem anyway as it hasn't negatively affected anything. Try not to worry. What can you do to relax?

Poppy030401

I’m sorry you went through this too, hope you had a positive result, thank you for replying to me and not making me feel stupid

Rachel_Scope

It's not stupid to feel this way at all. There are so many people who get really anxious about PIP, it's not an easy process to go through. We're always here for a chat whenever you need us.

Poppy030401

thank you so much

Poppy030401

ok update,last wedensday they sent me an appointment for a telephone assesment after a few missed calls I emailed capita I requested paper based as it would cause me so much psychological stress, within the hour I got a email back agreeing to a paper based ive not heard nothing since, anybody else had this? Thanks for reading

luvpink

https://forum.scope.org.uk/discussion/comment/1101223#Comment_1101223

They will send you a text message once your assessment is complete if they have enough information to make a decision.

Times for this seem to vary.

Poppy030401

hi thank you for the reply, surly they have everything if they said ok for a paper based? 💕

Poppy030401

no 3rd of March and still heard nothing, this has been going on now since Nov 19th 2024, is this normal?

luvpink

https://forum.scope.org.uk/discussion/comment/1106416#Comment_1106416

No ring them to find out what the delay is.