Is Scope Disability Friendly anymore?

rubin16
rubin16 Scope Member Posts: 1,446 Championing
edited February 28 in Coffee lounge

Do you find Scope non-friendly, toxic and not disability friendly?

This site used to be great and full of people who looked out for each other, but over the years it has been in serious decline.

So many people have left this site over the years through bullying, toxicity and just generally not getting the help they so desperately need. The site is full of trolls/toxic people who want nothing more than to cause issues and get threads closed. Mods do nothing but support it most of the time, and will often just push things aside and close a thread.

This forum is nothing like it used to be.

Then comes the changes to the forum, making the text really small on a disability website whereby people have to strain to view anything. Most people can't even read things anymore on the website. If this was a mistake then fine, but why do you insist on doing changes on the site on Fridays, knowing full well that if it breaks your not in over the weekend to fix. This is not the first time this has happened and you had to be asked to put website back.

Sorry I needed to rant, but this site is dead to what it used to be and just a shell of its former self. I used to be a huge fan os Scope and would make regular monthly donations to help, but not anymore.

Scope is now the least disability friendly site which I know, which is shocking considering its a disabled charity.

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Comments

  • Community_Scope
    Community_Scope Posts: 2,164 Scope Online Community Coordinator

    Thanks for sharing how you're feeling. It’s clear you care about the community, and we’re sorry to hear that your recent experience hasn’t felt positive. We also have a feedback form available if anyone wishes to raise their own concerns.

    We take concerns about bullying and accessibility seriously. @rubin16 I know the team have already been in touch with you about this. But if you, or anyone experiences behaviour that breaks our community guidelines, please continue to report it so we can review it properly.

    In terms of recent platform changes - many updates are made at a wider platform level, and we don’t always control the timing of those releases. When issues arise, we work to identify them quickly and make adjustments where we can.

    The smaller text size was raised late yesterday evening and has already been corrected today. We appreciate members flagging issues like that so we can resolve them promptly.

    If anyone else is looking to share feedback, please avoid naming or criticising other members in this thread. If you have concerns about specific interactions, report them directly so we can review them fairly.

  • SheffieldMan1976
    SheffieldMan1976 Posts: 617 Connected

    If you think this place is toxic, you ain't been on Facebook or Twitter recently.

    I deleted my Twitter account last year because of how toxic it was and I'm strongly considering deleting Facebook, and this time it STAYS deleted.

  • rubin16
    rubin16 Scope Member Posts: 1,446 Championing

    Tbh I don't have or use any social media, I deleted and stopped using them years ago even before joining Scope.

  • SwiftFox
    SwiftFox Online Community Member Posts: 767 Championing

    You'll probably noticed that some people have made the wrong decision with the wrong words at times (me included) and you've had a go slow in posting to remind you. But to be honest it's not just your forum and there are other people who will disagree with you at times,this makes for a far more better forum. If the mods close threads or change the way the website looks, they do it to try to please everyone and not just a single person.

    I like what they've done with the layout, but it's not for everyone. You can adjust some settings on your pc or tablet to make things bigger to suit your self.

    But I can't say all that is a reason for jumping ship or allocating blame.

    Kind regards SwiftFox

  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 5,471 Championing

    BE THE CHANGE YOU WANT THE WORLD TO BE

  • MW123
    MW123 Scope Member Posts: 2,052 Championing

    Appreciate the sentiment in your comment. The issues being discussed here relate to accessibility, safeguarding, and the overall culture of the community, and these are matters that depend on shared responsibility rather than individual action. Real progress comes from the whole community working together to create a safe, inclusive, and supportive environment for everyone.

  • SwiftFox
    SwiftFox Online Community Member Posts: 767 Championing

    There's always a lot of people venting their views, the point is, some people don't get their views don't materialised.

  • SwiftFox
    SwiftFox Online Community Member Posts: 767 Championing

    There's always a lot of people venting their views, the point is, some people don't get to have their views printed. I did the post above, then realised the mistake I'd made, but there isn't an edit button anymore?.

  • chiarieds
    chiarieds Online Community Member Posts: 17,434 Championing
    edited February 28

    I agree with parts of what rubin has said & some of the responses he's received, which, to my mind, reinforces that having discussions openly can be helpful in understanding how everyone feels.

    I certainly have found the forum quieter in recent months, &, tho I look on the forum, often don't feel like posting. The forum has changed, which it will keep on doing as our membership changes, tho we certainly have lost some valuable members.

    There's a time for raising matters with the Scope team (about individual concerns), whom I agree do a difficult job, & perhaps there's also a time to discuss what matters to us all publicly. We do need to get back that positivity/energy. Fortunately some members miss some posts where sadly some exchanges are not always pleasant.

    I agree that the vast majority of our members post with the best of intentions, but with vulnerable members/those in a vulnerable position, safeguarding should be paramount. Transparency also matters in other areas. Threads do get closed I've also noticed, &, sorry to say, it has sometimes seemed like that a 'House rule' hasn't been broken by several members contributing, just easier to close/disappear.

    I will continue to support Scope, but hope something is done to make this online community for all disabled people that important bit better.

  • Catherine21
    Catherine21 Online Community Member Posts: 9,559 Championing

    On many occassion i have felt almost ganged up on all my post was closed by same people disagreeing with my views instead of moving on i really did treasure this forum but have stepped back as its not good for mental health i umderstand one post but it was full on digging me out its not acceptable and its really upsetting

  • Catherine21
    Catherine21 Online Community Member Posts: 9,559 Championing
  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 5,471 Championing

    If, as Rubin says, this has been going on for years then it's hardly the fault of new members, is it?

    Yet new forum members - some new to social media even - can face intolerance and hostility from experienced members. Therein lies the problem.

    We'll never replace Albus and he was the most unifying mod I had the pleasure of engaging with. Jimm was another.

    BTW only mods can close a discussion! Some discussions are doomed from the start and many have nothing to do with disability.

  • MW123
    MW123 Scope Member Posts: 2,052 Championing

    With respect, @WhatThe, this reads like the kind of misdirection people have been trying to point out.

    Nobody has blamed new members for anything. Rubin’s point about these issues being longstanding was about the wider culture and systems here, not about newcomers. Turning it into an argument about people attacking new members creates a problem that nobody actually raised, and it pulls attention away from the real concerns around accessibility, safeguarding, and how discussions are handled.

    The idea that some threads have “nothing to do with disability” also deserves a moment of reflection. This is a community for disabled people, which means the whole of our lives, including social threads, lighter conversations, and off topic chats, all have a place. Connection and belonging are part of disability life. Suggesting those conversations do not belong here feels like a very narrow view of what this space is meant to be.

    And while it is true that only moderators can technically close a thread, people are talking about the dynamic where a discussion becomes so derailed or combative that closure becomes inevitable. That is something worth looking at honestly rather than dismissing on a technicality.

    Mentioning former moderators is a kind gesture, but it does not address the concerns being raised now. The question is not whether past moderators were good. It is what the community needs today, and how we create a space that feels safe, accessible, and respectful for everyone. That means engaging with the points people are raising, not sidestepping them.

  • WhatThe
    WhatThe Online Community Member, Scope Member Posts: 5,471 Championing
  • luvpink
    luvpink Online Community Member Posts: 3,931 Championing
  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,795 Championing

    I wouldn't go as far as saying this place is toxic, but it does feel very different to when I first joined back in 2019. Though my health and abilities have declined considerably as well, so perhaps I'm projecting some of that on to external things.

    I try to keep out of 'forum politics' because it's just not worth the stress. Keeping stress levels down is my number one priority nowadays. I much prefer to answer questions based on facts which I hope is of practical use to other members. I don't see many of the political threads being useful, as I doubt anyone on here has changed their political stance from reading a forum post, so the same arguments just go round and round endlessly.

    I also see a lot of double standards and hypocrisy on here. But I also see that on other websites and have had it from 'real life' relatives for decades. I do wonder how people don't realise they're doing it. And of course it makes me wonder whether I do it without realising as well.

    Just on a final note, I often see that two people feel attacked on here because they've both misunderstood each other. I honestly don't know how the mods are meant to decide who is 'right' in those situations, and am glad that I don't have to make those decisions myself.