Is Scope Disability Friendly anymore?

rubin16
rubin16 Scope Member Posts: 1,617 Championing
edited February 28 in Coffee lounge

Do you find Scope non-friendly, toxic and not disability friendly?

This site used to be great and full of people who looked out for each other, but over the years it has been in serious decline.

So many people have left this site over the years through bullying, toxicity and just generally not getting the help they so desperately need. The site is full of trolls/toxic people who want nothing more than to cause issues and get threads closed. Mods do nothing but support it most of the time, and will often just push things aside and close a thread.

This forum is nothing like it used to be.

Then comes the changes to the forum, making the text really small on a disability website whereby people have to strain to view anything. Most people can't even read things anymore on the website. If this was a mistake then fine, but why do you insist on doing changes on the site on Fridays, knowing full well that if it breaks your not in over the weekend to fix. This is not the first time this has happened and you had to be asked to put website back.

Sorry I needed to rant, but this site is dead to what it used to be and just a shell of its former self. I used to be a huge fan os Scope and would make regular monthly donations to help, but not anymore.

Scope is now the least disability friendly site which I know, which is shocking considering its a disabled charity.

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Comments

  • Community_Scope
    Community_Scope Posts: 2,460 Online Community Team

    Thanks for sharing how you're feeling. It’s clear you care about the community, and we’re sorry to hear that your recent experience hasn’t felt positive. We also have a feedback form available if anyone wishes to raise their own concerns.

    We take concerns about bullying and accessibility seriously. @rubin16 I know the team have already been in touch with you about this. But if you, or anyone experiences behaviour that breaks our community guidelines, please continue to report it so we can review it properly.

    In terms of recent platform changes - many updates are made at a wider platform level, and we don’t always control the timing of those releases. When issues arise, we work to identify them quickly and make adjustments where we can.

    The smaller text size was raised late yesterday evening and has already been corrected today. We appreciate members flagging issues like that so we can resolve them promptly.

    If anyone else is looking to share feedback, please avoid naming or criticising other members in this thread. If you have concerns about specific interactions, report them directly so we can review them fairly.

  • rubin16
    rubin16 Scope Member Posts: 1,617 Championing

    Tbh I don't have or use any social media, I deleted and stopped using them years ago even before joining Scope.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,274 Championing

    BE THE CHANGE YOU WANT THE WORLD TO BE

  • chiarieds
    chiarieds Community Member Posts: 17,415 Championing
    edited February 28

    I agree with parts of what rubin has said & some of the responses he's received, which, to my mind, reinforces that having discussions openly can be helpful in understanding how everyone feels.

    I certainly have found the forum quieter in recent months, &, tho I look on the forum, often don't feel like posting. The forum has changed, which it will keep on doing as our membership changes, tho we certainly have lost some valuable members.

    There's a time for raising matters with the Scope team (about individual concerns), whom I agree do a difficult job, & perhaps there's also a time to discuss what matters to us all publicly. We do need to get back that positivity/energy. Fortunately some members miss some posts where sadly some exchanges are not always pleasant.

    I agree that the vast majority of our members post with the best of intentions, but with vulnerable members/those in a vulnerable position, safeguarding should be paramount. Transparency also matters in other areas. Threads do get closed I've also noticed, &, sorry to say, it has sometimes seemed like that a 'House rule' hasn't been broken by several members contributing, just easier to close/disappear.

    I will continue to support Scope, but hope something is done to make this online community for all disabled people that important bit better.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,274 Championing

    If, as Rubin says, this has been going on for years then it's hardly the fault of new members, is it?

    Yet new forum members - some new to social media even - can face intolerance and hostility from experienced members. Therein lies the problem.

    We'll never replace Albus and he was the most unifying mod I had the pleasure of engaging with. Jimm was another.

    BTW only mods can close a discussion! Some discussions are doomed from the start and many have nothing to do with disability.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,274 Championing
  • luvpink
    luvpink Community Member Posts: 5,366 Championing
  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,389 Championing

    I wouldn't go as far as saying this place is toxic, but it does feel very different to when I first joined back in 2019. Though my health and abilities have declined considerably as well, so perhaps I'm projecting some of that on to external things.

    I try to keep out of 'forum politics' because it's just not worth the stress. Keeping stress levels down is my number one priority nowadays. I much prefer to answer questions based on facts which I hope is of practical use to other members. I don't see many of the political threads being useful, as I doubt anyone on here has changed their political stance from reading a forum post, so the same arguments just go round and round endlessly.

    I also see a lot of double standards and hypocrisy on here. But I also see that on other websites and have had it from 'real life' relatives for decades. I do wonder how people don't realise they're doing it. And of course it makes me wonder whether I do it without realising as well.

    Just on a final note, I often see that two people feel attacked on here because they've both misunderstood each other. I honestly don't know how the mods are meant to decide who is 'right' in those situations, and am glad that I don't have to make those decisions myself.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,274 Championing

    I wouldn't post on my saddest days either as I'd be unable to construct a sentence nor can I write a short essay by reply to anyone!

    When members write 'scroll on' 'move on' 'use the ignore function' then have the gall to complain about rudeness, it doesn't sit well with other members. Opening a discussion with 'do not comment on my threads' is another example of negative attitudes and hypocrisy on the forum.

  • Adrian_Scope
    Adrian_Scope Posts: 14,641 Online Community Programme Lead

    We’ve been reading all the responses with interest and open ears, including yours. As I explained yesterday, no one is being prevented from replying; however, we can’t approve a message if we would then need to remove it. At the start of the discussion, we asked that comments avoid naming or criticising other members. If you’re happy to reframe your comments in a more general way, without referring to specific individuals, they would be very welcome here.

    This isn’t the place for finger-pointing or assigning individual blame. If you have concerns about another member, we encourage you to report them in the usual way or alert us to the issue by email.

  • Ross1975
    Ross1975 Community Member Posts: 1,608 Championing
    edited March 1

    That's strange, I still have mine. Maybe it's some kind of glitch?

  • Adrian_Scope
    Adrian_Scope Posts: 14,641 Online Community Programme Lead
  • Ross1975
    Ross1975 Community Member Posts: 1,608 Championing

    It's terrible how some people are towards other people on here, Catherine, I've seen a lot of people on here get treated badly when they haven't done anything to deserve it. It's best to just put the trouble makers on ignore.

  • Ross1975
    Ross1975 Community Member Posts: 1,608 Championing
    edited March 1

    But people are being rude towards them when they haven't done anything to deserve it, so they're totally justified in defending themselves by being rude back and telling them to scroll on, they're not being hypocritical at all when they complain. The truly hypocritical behaviour comes from those who are rude in the first place and then play the victim when the person on the receiving end defends themselves or if someone stands up for them.

  • Bluebell21
    Bluebell21 Community Member Posts: 5,941 Championing
    edited March 1

    What is obvious to one member is not always obvious to someone else.

    When grievances are carried over from a previous thread it can be very difficult to keep track of what is going on.

    While I accept we all set our own boundaries we cannot expect other members to know what those boundaries are.

    Once a thread has been posted it is no longer in the ownership of the member that started it it belongs to the forum. Therefore telling another member not to comment on their threads is excluding them when they might have a very valid comment to make.

    Unfortunately as with life there will be some members we like more than others but this should not mean we cannot engage with each other.

  • Ross1975
    Ross1975 Community Member Posts: 1,608 Championing

    To answer the OP it's a shame that some people spoil it for the vast majority, but luckily there are a lot of nice people on here including myself who like to help and support others.

  • Adrian_Scope
    Adrian_Scope Posts: 14,641 Online Community Programme Lead

    Hi @Catherine21 .

    Thanks for sharing how this has been feeling for you. You’re absolutely right that unkindness isn’t acceptable here and our house rules are intended to keep everyone safe.

    Just to gently add, phrases like “scroll on” or “move on” are used quite often on the forum, by lots of different members, and are not always about or posted by, any one specific person.

    That doesn’t mean your feelings aren’t real, it’s understandable that it might feel personal, especially when there may have been past tensions. But sometimes things can feel directed even when they’re written or intended more generally, it can be hard for any of us to know intent.

    In the same way you’re sharing how certain things have affected you, others may also be sharing how those phrases make them feel.