No contact from DWP

sightsmash

I re-applied for PIP and sent them the "How your disability affects you" form back over 2 weeks ago now. I have had no correspondence from them to say they received the forms. The forms have to be in by Thursday 28th May so I'm worried I might have to restart the full process again if they have not been received on their end. What should I do?

Bluebell21

Hi @sightsmash I would not worry too much. It can take at least two weeks for the DWP to log them.

Perhaps phone them on Tuesday to see if they have received them.

Take care.

SheffieldMan1976

It's a Bank Holiday weekend so there's no post till at least Tuesday, give them a ring then.

Mary_Scope

Hi @sightsmash

It's definitely worth contacting them on Tuesday to see if they have received them, for your peace of mind😊

luvpink

@sightsmash

Hi did you not send them by tracked post?

You say forms have to be in by 28/5 in which case they would only usually contact you before that date if they have not received them so there's nothing to worry about.

sightsmash

https://forum.scope.org.uk/discussion/comment/1127356#Comment_1127356

No, I just stuck it in the provided 2nd class envelope.

I hope so

luvpink

@sightsmash

Hi I'm sure it will be okay.

sightsmash

I called them today, they have not yet received the forms but have extended it until the 4th June. The woman I spoke with said it is quite common for it to take anywhere from 2 weeks to a month for it to log on their system.

SheffieldMan1976

https://forum.scope.org.uk/discussion/comment/1127356#Comment_1127356

Even tracked/signed for post can still go missing.