No contact from DWP

sightsmash
sightsmash Community Member Posts: 18 Listener
in PIP, DLA, ADP & AA

I re-applied for PIP and sent them the "How your disability affects you" form back over 2 weeks ago now. I have had no correspondence from them to say they received the forms. The forms have to be in by Thursday 28th May so I'm worried I might have to restart the full process again if they have not been received on their end. What should I do?

Comments

  • Bluebell21
    Bluebell21 Community Member Posts: 3,331 Championing

    Hi @sightsmash I would not worry too much. It can take at least two weeks for the DWP to log them.

    Perhaps phone them on Tuesday to see if they have received them.

    Take care.

  • SheffieldMan1976
    SheffieldMan1976 Posts: 1,897 Connected

    It's a Bank Holiday weekend so there's no post till at least Tuesday, give them a ring then.

  • Mary_Scope
    Mary_Scope Posts: 4,707 Scope Online Community Children and Family Specialists

    Hi @sightsmash

    It's definitely worth contacting them on Tuesday to see if they have received them, for your peace of mind😊

  • luvpink
    luvpink Community Member Posts: 4,748 Championing

    @sightsmash

    Hi did you not send them by tracked post?

    You say forms have to be in by 28/5 in which case they would only usually contact you before that date if they have not received them so there's nothing to worry about.

  • sightsmash
    sightsmash Community Member Posts: 18 Listener
    https://forum.scope.org.uk/discussion/comment/1127356#Comment_1127356

    No, I just stuck it in the provided 2nd class envelope.

    I hope so

  • luvpink
    luvpink Community Member Posts: 4,748 Championing

    @sightsmash

    Hi I'm sure it will be okay.

  • sightsmash
    sightsmash Community Member Posts: 18 Listener

    I called them today, they have not yet received the forms but have extended it until the 4th June. The woman I spoke with said it is quite common for it to take anywhere from 2 weeks to a month for it to log on their system.

  • SheffieldMan1976
    SheffieldMan1976 Posts: 1,897 Connected
    https://forum.scope.org.uk/discussion/comment/1127356#Comment_1127356

    Even tracked/signed for post can still go missing.

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