Why need update UC account

zane

hi me and my partner been on uc nearly a year now me and my partner got txt message call uc you need update account details but point is nothing change I’m in a lot destress over it I don’t what expect

nsaeon

It's something they do periodically. If nothing's changed, just tell them and it should be OK.

Rosie_Scope

Hi @zane, nsaeon is right, sometimes they just need to check that your details are all correct. Will your partner be able to call them and find out what they need?

zane

https://forum.scope.org.uk/discussion/comment/1128226#Comment_1128226

hi sorry late reply I have a learning disability and I don’t understand what want my partner got disability as well but my sister meant to help me but she ill at moment so I’m stuck at moment until my sister sort it out for me so I’m stuck no help because I don’t know what say to them plus I don’t want say wrong things

zane

I don’t know what uc want all I know got txt need update your account me and my partner

rbz

@zane If UC asks you to update your journal and nothing has changed, you can simply reply:

“No changes to report.”

zane

https://forum.scope.org.uk/discussion/comment/1130751#Comment_1130751

I didn’t get online email I

Don’t know how go online with uc my sister said she do it for me. And my partner but my sister didn’t done for it for me still my sis **** me off and don’t listen