Uc claim.help

ella1992

Can somebody advice.me please so I went from joint claim to single claim due to dv he isnt allowed home hes on bail also till 23rd Sep I reported everything my end on 3rd July iv jist got my statement my.rent money is missing I have my lcwra and standred allowece im really confused what they've done put i can earn up to 700 normally is 426 so im worser off I think now im literally worser off my rent is 470.56 my.ex is joint tenancy on bail till.23rd September for dv agasint me i was told he would get half rent his sister has said he didnt even get any rent money aswell so who erros is this what can be done im so aninexty right now because my rent is due on 25th I feel like giving up i done tje right thing bye taken him on the claim they would soon be on my back if I didnt its a joke wish I never said out now

Kimi87

The work allowance without Housing Element is £710, so that part is correct.

Shelter has some information about untidy tenacies

https://england.shelter.org.uk/professional_resources/news_and_updates/universal_credit_after_a_joint_tenant_or_partner_leaves

A local welfare rights organisation should be able to help.

https://advicefinder.turn2us.org.uk/

Make sure any Journal notes are written using the payment option.

ella1992

But im worser off how they've done it im.86 quid down

ella1992

I dont want it like that I want it with my housing costs so they have change it iv made complaint because they cant do there job

Kimi87

At the moment with no Housing Element the work allowance is correct.

Once the Housing Element is sorted out and added back to your claim, the work allowance will revert to the previous lower amount.

It's the reason why Housing Element is missing that needs to be investigated.

ella1992

Iv made complaint aswell as I am worser off iv worked it out im down 86 for my rent

ella1992

Will this be sorted for this month

Kimi87

You are worse off because there has been an error with not paying you however much Housing Element you are entitled too.

Unfortunately no one here works for UC so we can't say when it'll be sorted out.

When it is sorted though, any money owed will be paid within a few working days. You won't have to wait until your next scheduled payment in August.

ella1992

Ok il just wait 2morrow and see if they get back to me