Department of works on pensions not supplying accessible information by e-mail

activenow
activenow Community member Posts: 3 Listener
edited April 2015 in Start here and say hello!
The Department of Works and Pensions (DWP) Will not send me my information in a accessible format, electronically by e-mail, so that my screen reader can read it to me and I can adjust the font size,  colour and background.

Despite their charter saying they will provide accessible information.

Please can anybody help or advice me on what to do?

Activenow