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MHA Maintenance are refusing to install powered doors at building entry to provide access for Holly

This discussion was created from comments split from: I'm Debbie and I work on Scope's helpline. I have a lead role in Benefits, Finance & Housing..
Replies
BevB
I'm really sorry to hear that after all of the waiting and meetings, there is now this one last barrier. Did MHA give a reason why they will not install the powered doors? Funding doesn't appear to be the issue because the council are going to provide the funding so there must be another reason why they're refusing to put them in? Have they confirmed this in writing? Sometimes the refusal can be due to an issue with the structure and design of the building. There could even be health and safety reasons. Until they tell you specifically why they won't install them, it's difficult to challenge. Have they advised you of any alternatives that could be put into place?
Best wishes
Debbie