Pip — Scope | Disability forum
Find out how to let us know if you're concerned about another member's safety.

Pip

Padgeaim36
Padgeaim36 Member Posts: 1 Listener
Hi

I had a f2f assessment with Capita on the 4th of Jan 17, every time I ring DWP they are saying assessment has not be sent to them! It's almost 2 weeks ago, is this normal? 

Thank you 

Comments

  • BenefitsTrainingCo
    BenefitsTrainingCo Member Posts: 2,628 Pioneering

    Hello Padgeaim36

    Although there may be variations around  the country, it can take a good 4-8 weeks for a decision to be issued following an assessment. The fact that it may take  a few weeks for ESA to get the medical report, goes some way in explaining why it can at least 6 weeks to get the final decision.

    If ESA have not received the report after 4 weeks, then ESA should be pushed to contact Capita to find out where the report is.

    Kind Regards

    Maria

    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.