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Padgeaim36Padgeaim36 Member Posts: 1 Listener

I had a f2f assessment with Capita on the 4th of Jan 17, every time I ring DWP they are saying assessment has not be sent to them! It's almost 2 weeks ago, is this normal? 

Thank you 


  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering

    Hello Padgeaim36

    Although there may be variations around  the country, it can take a good 4-8 weeks for a decision to be issued following an assessment. The fact that it may take  a few weeks for ESA to get the medical report, goes some way in explaining why it can at least 6 weeks to get the final decision.

    If ESA have not received the report after 4 weeks, then ESA should be pushed to contact Capita to find out where the report is.

    Kind Regards


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