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Life in the slow lane - Supermarket innovation aims to make checkout easier to handle

Shopping in your local supermarket can be a stressful experience, particularly if you have an impairment such as autism, or age-related conditions such as Alzheimer's.
To help address this issue, one branch of Tesco in Forres, Scotland, has just introduced a 'relaxed lane' on Tuesday and Wednesday mornings. According to the store's manager, as quoted in a BBC News article, "We want [customers] to be confident they can shop at their own pace... It was highlighted to me that people living with dementia can feel under pressure when they reach the checkout, and it struck me that this could be true for others as well."
It is not currently known if the pilot scheme will be rolled out to other branches of the supermarket chain.
What do you think of these 'relaxed lanes'? Would you like to see more of them in supermarkets? Let us know by commenting below.
To help address this issue, one branch of Tesco in Forres, Scotland, has just introduced a 'relaxed lane' on Tuesday and Wednesday mornings. According to the store's manager, as quoted in a BBC News article, "We want [customers] to be confident they can shop at their own pace... It was highlighted to me that people living with dementia can feel under pressure when they reach the checkout, and it struck me that this could be true for others as well."
It is not currently known if the pilot scheme will be rolled out to other branches of the supermarket chain.
What do you think of these 'relaxed lanes'? Would you like to see more of them in supermarkets? Let us know by commenting below.
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