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Increase of mobility component by DWP while awaiting appeal
fossoux
Member Posts: 32 Connected
hi everyone,
im new to this site and would appreciate some advice.
long story short, had been receiving DLA highest components for care and mobility for over 15 years.
had to then apply for PIP.
Then had face to face assessment with ATOS pip assessor ( a nurse) but did not receive assessors report till 1 day before time limit by which I had to ask for a review! Complained to DWP but no reply received. Sent my request for review by Special Delivery so it arrived the last day (28 days after receiving letter stating I had been awarded zero points for mobility and lower rate for daily living) but without receiving the assessors report.
The assessors report arrived 2 weeks after the 28 day time limit so I then sent in extra information to accompany my request for the review.
the assessors reported blatant lies in his report saying that I had left the assessment mid-way because I was angry, got up unaided and went and stood in the corridor before calming down and coming back in to sit down!!!!! He also said that I had walked 40 metres from the car park into the assessment centre without help but due to my OCD I then went back to the car and waited there till I was called!!! I cannot walk more than 20 metres and I never left the assessment mid-way and I waited in my car parked in the nearest disabled entrance to the assessment centre with a max distance of 10 metres from the car to the room! I have severe OCD and cannot mix with people nor sit in waiting rooms. My carer/ partner went into the reception when we arrived and explained that I had to wait in the car until my name was called. This I did and my partner waited in the waiting room and came and helped me into the room when the assessor called my name.
the assessor told so many lies so I complained to ATOS and requested them to send me the CCTV to prove he was lying. But because I had not received the assessors report until 6 weeks after the assessment, ATOS said that they do not keep CCTV longer than 28 days!!!! How convenient!
thr DWP then replied to my request for a review and said that they were not changing the decision makers earlier decision.
I then hen applied for a mandatory reconsideration and again they replied with the decision unchanged. I had medical letters to state that I cannot walk more than 20 metres and included other medical reports that showed I need constant help.
as a result, I had to return my motability vehicle and became so I'll with the stress of it all. I also suffer depression, anxiety aswell as other disabling bodily function.
my appeal was then sent to the DWP for their reply, and before receiving their submissions to the appeal, they said they tried to ring me, but being too ill to answer and without leaving any message I did not know they had tried to call as their details show as 'caller withheld' when they ring. I received the DWP's submission and they have written that they now say I am entitled to the enhanced mobility component and scored 12 points!! Apparently the DWP sent a referral to a second health assessor (again a nurse) who confirmed I should have been awarded the enhanced mobility rate. The DWP also said in their submissions that this may now lapse the appeal?? My appeal was for both daily living and mobility. they have also said that they are not changing their decision about my standard living award but I do not accept that.
i don't know now what to do. The DWP have not formally offered the increased mobility award from zero award to enhanced rate, they have just suggested that it should be increased.
Any advice would be most appreciated
thank you
im new to this site and would appreciate some advice.
long story short, had been receiving DLA highest components for care and mobility for over 15 years.
had to then apply for PIP.
Then had face to face assessment with ATOS pip assessor ( a nurse) but did not receive assessors report till 1 day before time limit by which I had to ask for a review! Complained to DWP but no reply received. Sent my request for review by Special Delivery so it arrived the last day (28 days after receiving letter stating I had been awarded zero points for mobility and lower rate for daily living) but without receiving the assessors report.
The assessors report arrived 2 weeks after the 28 day time limit so I then sent in extra information to accompany my request for the review.
the assessors reported blatant lies in his report saying that I had left the assessment mid-way because I was angry, got up unaided and went and stood in the corridor before calming down and coming back in to sit down!!!!! He also said that I had walked 40 metres from the car park into the assessment centre without help but due to my OCD I then went back to the car and waited there till I was called!!! I cannot walk more than 20 metres and I never left the assessment mid-way and I waited in my car parked in the nearest disabled entrance to the assessment centre with a max distance of 10 metres from the car to the room! I have severe OCD and cannot mix with people nor sit in waiting rooms. My carer/ partner went into the reception when we arrived and explained that I had to wait in the car until my name was called. This I did and my partner waited in the waiting room and came and helped me into the room when the assessor called my name.
the assessor told so many lies so I complained to ATOS and requested them to send me the CCTV to prove he was lying. But because I had not received the assessors report until 6 weeks after the assessment, ATOS said that they do not keep CCTV longer than 28 days!!!! How convenient!
thr DWP then replied to my request for a review and said that they were not changing the decision makers earlier decision.
I then hen applied for a mandatory reconsideration and again they replied with the decision unchanged. I had medical letters to state that I cannot walk more than 20 metres and included other medical reports that showed I need constant help.
as a result, I had to return my motability vehicle and became so I'll with the stress of it all. I also suffer depression, anxiety aswell as other disabling bodily function.
my appeal was then sent to the DWP for their reply, and before receiving their submissions to the appeal, they said they tried to ring me, but being too ill to answer and without leaving any message I did not know they had tried to call as their details show as 'caller withheld' when they ring. I received the DWP's submission and they have written that they now say I am entitled to the enhanced mobility component and scored 12 points!! Apparently the DWP sent a referral to a second health assessor (again a nurse) who confirmed I should have been awarded the enhanced mobility rate. The DWP also said in their submissions that this may now lapse the appeal?? My appeal was for both daily living and mobility. they have also said that they are not changing their decision about my standard living award but I do not accept that.
i don't know now what to do. The DWP have not formally offered the increased mobility award from zero award to enhanced rate, they have just suggested that it should be increased.
Any advice would be most appreciated
thank you
Replies
As regards their mention that you may now be eligible for the higher rate of Mobility there may well be another decision letter on it's way with this new offer but whether or not I suggest you ring after Easter and ask about this and also to inform them you still wish to Appeal for the Daily Living which is still at the standard rate but if you have been offered a higher rate for mobility you need to know there is a risk of the Appeal Tribunal changing i.e. reducing/keeping the same or increasing any part of your claim as they review the whole thing not just the bit you're not happy about.So you need to think whether it's worth the risk. Only you can decide but it's basically down to how strong a case you've got to keep what you've already got.
Whatever you do you need to talk to DWP to ask why they've changed your mobility without sending it in writing and how binding that is or is it just a suggestion to the Appeal. They may be trying to avoid you going to Appeal in which case ask them to look at your DL again. If they refuse then Apealing will be your only option but tread carefully. Hope that helps..
i only realised after posting my blurb that I should've posted in 'ask an advisor' section, which I've done also.
thanks wildfire for your lengthy reply and advice. I did actually inform the DWP of the lies that the assessor reports and that I'd complained to ATOS and included copies of that complaint and their reply within my mandatory recon.
the DWP, in their submissions in reply to my appeal, have not mentioned my complaint to ATOS but I most definitely did in my points to appeal.
the DWP had referred my case to a second Health Professional ( a nurse) who have stated in a form that was copied within the appeal papers, that the DWP should increase my mobility component to a the enhanced rate and the DWP decision maker has restated that in his advice to the appeal panel but has recommended that my DL award remain at the standard rate.
Whether that means it's just a recommendation or not is questionable but I will contact them after Easter.
thank you so much for your advice
I wonder if DWP refer your case to a second HP as part of collecting info. for their Appeal submission does anyone know?
I am am totally incensed at how disingenuous both the DWP and ATOS have been, not only in my case but many numerous others!
i got some advice from the CAB who said that with my medical evidence he would be surprised if the DWP didn't increase my award so am thinking that they're attempting to try and lapse the need for appeal as the evidence is so overwhelming that they would appear to be acting not in the interests of justice if they did not.
the fact that the initial assessors need to lie in their reports does not leave much to question why they feel they must do that; orders from those above undoubtedly.
The DWP also are to blame and are not about justice otherwise they'd be over ruling assessor's reports that are clearly based on false info. not any evidence supplied by Doctors. Instead they are basing their first offer and MR in most cases on the report alone. However I wonder if they do care how many are going to Appeal and winning as this must reflect on their ability to get the claims right before then. Do let us know how you get on next week...
there's a lady writing a book on cases like this I'm sure she would be interested to add your experience if you would allow her to and use another name
how do you feel about that?
Ill let her know and can provide her email if you both agree
Her name is Paula
hello, thank you for the message. Unfortunately, I don't think that sensationalising shambolic difficulties that PIP brings is best served to be dealt with in book form; it requires direct approach and lobbying of Govt & ministers to make them see that PIP is clearly unjust in its present form and to seek overhaul that way, that is in the immediate and short term. I wish your friend success with her endeavours.
Hi, and welcome to the forum. I am fairly new myself, well a few weeks. I think. You will find it very helpful, and friendly too. By the way I am the one writing the book, as you can see my name on here at least is Justice.
I am not intending to sensationalize anything. It is a combination of real stories from real People, what happened to them, how they felt, and how they dealt with it. Also lots of info in it on where to get help. I have first hand experience of the trials and tribulations one has to go through when being assessed for the various benefits. I am not looking in from the outside, so to speak. I also have on board the CEO of one of the major Charities which should help a great deal.
It will not be all doom , and gloom either. I have had some positive, and funny tales too. One doesn't lose ones sense of humour just because one has a disability.
I still would love to be able to tell some of the stories I read on here. I am not able to whisper though so not sure how to give my e mail. if anyone IS interested let me know on here, and perhaps I can have a word with Admin and see what they say. I am not about to break any rules.
Fossoux I hope you get sorted out soon. I agree that it seems almost normal for the assessors to lie. From the stories I already have, and from our own experience I do see a pattern emerging.
I must go to bed. Happy Easter to all, by the way.
Night
I have also altered my profile so that the e mail can be seen by anyone who looks at my profile.
Anyone else reading this who would like to drop me a quick mail I will explain in full for you what I am doing. I am writing a book about the plight of Disabled People in the UK, with particular reference to the trials and tribulations they have to face when trying to claim what they are entitled to.
I am not, as one poster suggested trying to sensationalize anything, no need for that.I also am not someone looking in from the outside, being a carer for a Husband with Parkinson's Disease, and also who has been profoundly deaf since birth, I have first hand experience of the terrible procedures one has to endure from DWP, etc.
No real names will be used in the book, If you contact me I will not spam you with mail. That I can promise you.
I look forward to hearing from those who may be interested.
Thanks in advance
Justice
the past week week has been a rollercoaster of emotions bc I have gone through the pattern of thoughts most others no doubt go through...
I'm still 50/50 about my going ahead with my decision but as there were so many lies I feel I will sway towards pursuing it also bc I have nothing to lose as they took the lot!
I know people who are fitter than me and thought I would be ok
Fortunately having observed and I knew what was going I was a bit prepared but others who aren't I'm sure will be in a sorry state
A friends father went to his assessment alone...extremely vulnerable so now they have a big fight on their hands