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PIP Assessment and loss of Motabiltiy Car

I'd like to ask a question on behalf of a friend please? She has received the higher level of DLA mobility and has had a motability car for 5 years, however after her PIP assessment, they awarded her the standard level of mobility - she has today posted a letter to request a redecision, but she has now received a letter from Motability to return her car.
She is housebound without her car, and I am sure that if it went to appeal, she would win as her health has deteriorated recently. Does she have to return her car now, or can she await the response to her request for a decision?
Thank you
Replies
Hi, sorry, I think if have answered my own query regarding the car, and can see the advice from Motability regarding the car.
Can I ask for advice on the timescale for a decision about reconsidering her PIP, obviously if this is upheld then she will have to go to appeal?
Thank you
You will have seen that your friend has options about what happens to the car.
There simply isn't a timescale we can give about the mandatory reconsideration. It could be a couple of weeks, it could be longer. The more evidence (particularly medical evidence) she can provide the better, but unfortunately, the number of MRs which are successful is very small indeed (just 2 out of 10, approximately).
What this means is that most people if they want to continue challenging the decision have to go to appeal. There, the rate of success if higher at about 64%.
Do get a copy of the assessor's report, and complain about that if necessary (to the assessment company). Do consider getting your friend's MP involved.
Will